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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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I used their website to disable the sports package (I believe it was $9.99)... then I get billed a week later for the full amount plus the sports package.

I go on their website to check and sure enough the sports package is still there. So I remove it again, and this time.... I go back in to see if it's still there and yep... sure is.

I contact customer support and they say they are unable to refund me the full 9.99 but will refund me a prorated $7. Mind Blown.... Needless-to-say I cancelled on the spot.

Clowns. Troy was the rep for what it's worth.

Review about: Sling Tv Sling Orange Tv Package.

Reason of review: Poor customer service.

Monetary Loss: $2.

Preferred solution: Fix your website and come up with better business practices. Train your support staff. Your website states "our customer care game is strong" .... yea ...right.

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