David R Zmu

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No way o call and get info so i went with someone else

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Called and got no help just around in circles in the phone tree. They suck, i cant believe they are still in busness

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User's recommendation: Go with someone else dont waste your time calling them

Holly P Ysb

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Verified Buyer
|

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Verified Reviewer
| map-marker Schenectady, New York

Heartless greedy bastards!

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Sling TV - Heartless greedy bastards!

I received 30 days at a discount to try it. I was charged before I should've been and tried twice to get a refund.

I'm on a fixed income, can't afford $84 for TV, I told them it would put me in a bad situation. Like no car insurance!

They didn't care! I used to subscribe to Sling, NEVER AGAIN!!

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User's recommendation: Don't buy, not even at a discount. They charge you before the 30 days is up!?!

user314924769091

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NFL Network and Sling TV

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If every NFL game on the Sling NFL Network is going to be blacked out every time I try to watch a game, please explain to me why. I'm paying to watch these games and yet they're blacked out.

I even paid the extra $11 for the Sports Extra, which is a waste of my hard-earned money if I can't watch any of it because they're blacked out. Please explain and fix this issue.

James Shannon

Sling Plus subscriber

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Pros:
  • Good channel selection
Cons:
  • Hide the facts of what we actually receive when subscribing

Preferred solution: Apology

User's recommendation: Sling should warn potential customers that NFL Network BLACKS OUT certain NFL games. subscribing to Sling THEN find out it's all Blacked out.

Christina M Ayl

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Verified Reviewer

I paid my money and it doesn’t work

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I bought 2 gift cards and still have no service. The gift cards were a total of $58.00 for both Sling Orange and Blue, but I have no service. My account information is pbear60309****@***.com.

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Loss:
$58
Pros:
  • I need this for sports and bravo
Cons:
  • Not local news

Preferred solution: My service started

Richard L Ryt

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Verified Reviewer

Sports channels

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You cannot ask a question directly. You have to pick from options, none of which answered my question.

They are only interested in getting you to sign up for their service.

I don't think any real customer service representatives work there. Just computers.

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Cons:
  • Cannot speak to a real person

Preferred solution: Information about channels

David B Dhg

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Verified Reviewer

Sling not working on tv

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I can't sign into Sling on TV even after changing my password. It's frustrating that I can't talk to a live person.

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Pros:
  • Watch sports
Cons:
  • Can not talk to a live agent

Preferred solution: Deliver product or service ordered

User's recommendation: Sling is hard to work with when you have an issue

Bernard N Bwh

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Trying to sign up

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first your system is unfriendly. I am attempting to become a customer.

I called your 800 number and its disabled. you now advertise getting only the channels you want

I only watch Fox cableanswer question news, CNN, Smithsonian channel, ,cooking channel.

How do I get this and how much does it cost. You TV add is deceiving.

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Preferred solution: How to get service

Chris B Dto

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Verified Reviewer

No customer service, SCAM

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No customer service numbers or emails to contact. The service wont let you log in to change or cancel anything & wont recognize your login information even if you change your password.

I had to contact my bank & report as fraud, but have to wait for payment to post before filing a claim. I dont know when they changed, but the company is now a scam and committing fraud.

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Pros:
  • Channels & dvr
Cons:
  • Customer service

Preferred solution: Cancellation of service

User's recommendation: Don’t get this service. You can’t log in because it won’t recognize your email, even if you reset your password. No working phone numbers or email to contact. Total scam. Don’t know when company changed, but it’s fraudulent.

Resolved
Daymion Cvb
map-marker Indianapolis, Indiana

Resolved: More time buffering than watching programs

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Customer service number no longer in service. This is bullshit.not worth 40 a month for nothing but buffering.

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Vivian A Sbn

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Verified Reviewer
| map-marker Baltimore, Maryland

I need to talk to customer service

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Very bad with the network.

Very bad customer service

And difficult to contact customer service and had to reached them

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Susan C Pgx

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Verified Reviewer

Impossible to contact. Wasted an entire morning trying to contact. Followed all prompts but couldn’t reach anyone. I don’t know if the price is worth the aggravation.. Looking for something else.

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The system freezes every 10 minutes. After putting up with it, I tried to contact them and got nowhere!

An entire morning was wasted continually being redirected to a page to order more channels. It's cheap and should be even cheaper because it's the perfect example of a product you wouldn't even want to consider buying.

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Pros:
  • Cheap alternative to cable
Cons:
  • Impossible to get help when problems arise

Preferred solution: Fix the problem

User's recommendation: Run don’t walk the other direction!

Donnie A Tsd

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My bill, over charged

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Why are you charging me a fee for having to correct a problem caused by your hired personnel? You want me to pay you to fix your problem, your mistake. Something's wrong with this picture.

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Loss:
$140
Pros:
  • Yes

User's recommendation: Make sure you able to get feedback from the sling in person.

Rita B Fys

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Verified Reviewer

Impossible to get my problem solved. I spent 4 hours online and on the phone attempting to get access to my online account. Never did!

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I couldn't get into my online account. I tried checking my username, changing my password, and using my Google account to access it, but all failed.

Then I called a number on the Sling page and got someone asking me personal questions about how I use my computer. He was making me uneasy. He transferred me to someone else who wanted to take over my computer, so I said "No", and ended the conversation.

Then I went back to the Sling Chat and that went nowhere. Then I found Pissed Customer and was told that line wasn't working anymore.

After four hours, I gave up with problem unresolved.

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Loss:
$80

Preferred solution: access to my online account

Kenesha S Smy

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Verified Reviewer

Cannot access account

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My email address was updated, changed on the account. This allowed me to submit password reset. I reset it and was able to access my account.

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Preferred solution: Nothing now

Mary H Ssf

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Verified Reviewer

Difficult to reach

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Trying to cancel my subscription due to retirement and inability to afford the service I like watching Bravo but I dont watch anything else. It is too expensive for me now

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Preferred solution: Cancellation