Sling TV
Reviews and Complaints
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Verified Reviewer
No phone numbers listed for Sling work!
I finally was able to get a person on chat. You have to type Representative.
So they answered all my questions. Though I'd still like to speak to a human.
None of the numbers I've found on Google work for Sling. And...
the 'chat' options still won't give you a live person! My bill went up and I have no one to talk to about why. And... I played the Sling slot thing and won $5 and was told it would be on my next bill but it's not credited!
And...
I can't see any of my statements! I'm about to leave them altogether.
- Pricing and packages are great
- Or anything else
- No live customer service when issues arise whether it be technical
- Billing
Preferred solution: Answers to my questions!!
User's recommendation: It's been great but they WILL NOT LET YOU SPEAK TO A LIVE PERSON! And it won't show me any statements online and they won't mail them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Subscription
I need a refund. I've bought blue and orange and still have sling freestream. I'm done trying to watch basketball games.
User's recommendation: Don't get sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilled incorrect bank card. That I have no idea how you even got it
My mother is 91 years old. I set up her account so she can watch Heartland.
Now I know the bill is due, but it can't be paid until the 15th.
Somehow, y'all got a hold of my Capital One bank account information, and y'all have taken it off of that account, which was set up to pay my credit card bills. Now I cannot pay because y'all took the money off of it.
Preferred solution: Full refund
Huntsville, Alabama
Resolved: Error code 6-671, unable to see shows
Answer the damned call. Having trouble and Sling doesn't seem to care. The AI solution doesn't timely help.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Elsinore, California
Being kicked out while watching, while paying for orange and blue, 4 devices can watch, yet it keeps kicking us out!
I want to speak to a representative, it said your number is no longer in service!
I keep trying to get help on this problem to no avail, you make it impossible to get help! Help me or I will reconsider my subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have up dated my info credit card and you won’t let me on to watch paid for tv
I have updated my credit card and still can't get back on paid TV. With paid TV, I have done this at least 4 times.
- Did have people to talk to before now they make it hard to know
- There is no support at all
- No one to talk to
Preferred solution: They cut me off with no explanation my card had been hacked gave updated info 4 times still not on paid tv
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Verified Reviewer |
Phoenix, Arizona
Resolved: Pay bill
Tried calling sling to pay bill, both numbers I called were no longer in service. I do not want to pay online as this doesnt work for me. How can I contact you?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerESPN not working
ESPN is not coming on, and we added Orange specifically for the NBA playoffs. I'm not happy and am considering canceling Sling completely.
- Stop live streaming
- Cant get a live agent
Preferred solution: I want ESPN to work, because I have been charged the $45.99 & I want to watch the games.
User's recommendation: Don't get if you want sports, ESPN not coming on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAtrocious Customer Service!!!!!!
I have heard nothing from Sling TV!
I tried to call a number I was given for customer service and received a recording telling me the number was unavailable and to use the chat service. Then began the chatbot horror runaround with no reply that was fitting for my need of retrieving a new code number. After about an hour of trying, I did get a live chat person, who was unfortunately not well-spoken in English, who promised me I would get an email from the company, which I never did. I have never experienced worse, more incompetent customer service in my life, without exception.
It was truly an unbelievably bad experience, and Sling really shouldn't be allowed to operate with such ridiculous customer service. I will be canceling at the first opportunity, as there is no excuse for such a lack of support as a customer.
I have seen your customer ratings are extremely low, and one can only hope you go out of business. This seems like a company that is going down the drain, and if you do go out of business, it never happened to a worse company.
- Almost nonexistent customer service
- Atrocious
Preferred solution: The air tv mini for which I qualified through a three-month subscription plan
User's recommendation: Never ever sign up for Sling. There is absolutely NO customer service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging me for subscription I canceled
sling charged me and Apple Pay charge me for the same thing
I am being charged for a subscription I canceled. And when I was a customer, I was being charged twice: once by you, once by Apple!
- Cant get a live agent
Preferred solution: Full refund
User's recommendation: He’ll no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
You pay for what you get
Very slow to get to where you want. Loose streaming Very often.
Customer service Very hard to get to. Most phone numbers don't work. The fourth number worked. It was so bad I canceled after 6 weeks.
Still had 6 weeks left but canceled and lost my money. If you pay up front you get it cheaper. Do not do this. This is how they get your money.
Worst steaming service ever. YOU PAY FOR WHAT YOU GET
User's recommendation: Do not even try
Woodstock, Virginia
Just cause
Terrible channels not many local.channels the price was ok but the add ons for like sports or movies ridiculous pricing customer service sucks but ive had worse overall experience satisfactory that is a out it
User's recommendation: Youtube tv even though its pricey but you get MLB nfl ESPN tbs tnt and you dont pay extra for it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp. Cant get subscription
No one to talk to, poor customer service. Can't sign up for service.
Won't come on the TV, even though my credit card information has been saved.
I need to talk to a human. This is doing me no good.
Preferred solution: To watch on sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stone Mountain, Georgia
My service
My money got taken, but it's only showing me the freestream, and I can't speak with anyone. I think that's bad business. I really need someone to help me resolve my issue.
El Segundo, California
Sling is a NIGHTMARE
Sling tv is one of the worst companies in America ,all their phones are disconnected.It is almost impossible to disconnect service.They will keep billing like it is an active account long after it is closed !!! The picture quality is shakey.Do not subscribe to this company it is a NIGHTMARE !!!
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