Skip to content
Sling TV

Sling TV
Reviews and Complaints

www.sling.com
What is your customer experience with Sling TV?
Show reviews that mention
service customer service customer account phone sling money subscription number channels
Filter review
Sort by
Lori M Res

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

I couldn't watch my new: Sling app. on my TV that I payed for so I had to immediately cancel my subscription!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Paid for my Sling subscription on my phone, but couldn't access it on my TV. I couldn't watch it, couldn't talk to customer service, so I had to cancel it.

Loss:
$30
Cons:
  • Only disappointment
  • And frustration

Preferred solution: Yes. Be able to watch Sling on my TV.

User's recommendation: No way! Highly unreccomended.

View full review
Camie Hij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Tired of the same commercials.
  • - Looking for another service right now.

You get so tired of the same freaking commercials, we the people, I was asked to say something funny, you get sick and tired of the same freaking commercials. Im looking for another service right now.

User's recommendation: Don’t subscribe

View full review
dave s Exh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I cannot talk with a human, but you are happy to take my money and I don't get what I paid for

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

let me speak with a person

Cons:
  • Cannot speak with a person or get what i paid for

Preferred solution: ESPN, which I paid for

View full review
Gerald M Yrq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get the channels

AI Highlights
  • - Signed up for Slind TV to watch Tennessee vs Virginia at 6:10 pm for $14.99, 7 days.
  • - Could not get the game to play; each attempt indicated a charge.

I signed up for Slind TV yesterday so that I could watch TENN vs Virginia, basketball game at 6:10 p.m. for 14.99 7 day.

I don't have any cause I never was successful in getting the game on package, but I never could get the game to come on. Every time I tried, it appeared that I would be charged again.

Loss:
$14
Cons:
  • Very difficult for a super senior to get desired results

Preferred solution: Full refund

User's recommendation: I DON'T have any I never got the game on so that I could watch it

View full review
Nancy K Mhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid $10.69 for 3 days to watch March madness never got to watch any

Never pay for it again, didnt get the service.should get $ back, cant call anyone one the phone. Very poor service

View full review
Jerusalem Gon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carrollton, Missouri

Do not buy sling. All their customer service numbers do not work. They're great at taking your money but service is another thing not getting any.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Not getting paid channels and can't access content.
  • - The format is terribly confusing.
  • - Customer service numbers don't work and chat waits are long.

I'm not getting any of the channels I paid for the format is terribly confusing. None of their customer service numbers work.

When you go on try to chat. It's a nine minute wait then another nine minute. Wait then you're right there. Almost another nine minute wait.

Never chatted with anyone. A person forget it.

Just trying to cancel. Since there is no way to get to the content, I desire.

User's recommendation: Don't do it

View full review
Shari C Shl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Independence, Kentucky

Sling TV added package to my account, They agreed it was unauthorized. However they only refunded 1 month. What a rip!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sling TV adds packages then will not refund them. They added a package on my account for 5 months, would only refund 1 month even though they admitted it was unauthorized.

Loss:
$135
Pros:
  • Cheaper than cable
Cons:
  • Adds packages without customer knowing will not fully refund

Preferred solution: Full refund

User's recommendation: Watch your bill carefully

View full review
Amany Rpp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one to speak to.Help to purchase sling. I don't undrstand the packages. Chat doesn't anser any questions. No ome answers the phone. I want to spend monry. They don't wsnt to assist me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The customer cannot get help buying a Sling package.
  • - Chat and phone support are unresponsive.
  • - They want guidance to pick a Sling package that fits.

I want help to purchase a package. I want something specific.

Chat doesn't answer any question. No live agent answered the phone. I want to spend money for sling. There's no assistance to help buy a package.

How can I receive help to purchase the package which would suit me well. If I don't understand how sling works.Don'tbpurchase if yoi

User's recommendation: Don't purchase if you don't receive help.

View full review
Arlynn Eqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Charged after canceling

No live person. Canceled on February 9 and still being charged.

I have the email stating such.

May have been a google thing. Too many moving parts!

User's recommendation: Cancel in sling and whatever site is billing you.

View full review
Laura F B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The Worst Website & Customer Service Ever‼

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Canceling the subscription is nearly impossible and login attempts fail.
  • - No live phone support; chat is unresponsive and login spins.

First of all, I think Slings streaming service is not bad!

BUT when I decided to switch to another streaming service, I discovered that canceling my subscription is darned near impossible! I spent over an hour trying to log in to my account and I was never successful!

There is, to the best of my knowledge, no active phone support where you can talk to a live person!

One phone number referred me to Slings chatbot, but when I clicked on the chat button, nothing happened!

Every time I tried to sign in to my account, I got a spinning wheel that just kept on spinning until I got fed up and decided to try something else. The ordeal left me angry and extremely frustrated

View full review
Patricia J Are

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mcdonough, Georgia

Very poor service and increase in payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I was a Sling customer and was pleased.
  • - Feb 8 I could not access the game or reach support.
  • - A few days later I received a price increase notice.

I have been a customer of sling for quite sometime and was pleased with the service at first. I was even able to speak with a customer service rep at times.

Feb 8th (Superbowl sunday) I tried to access the game and could not, I have been trying to call customer service and all numbers are disconnected and chatbots simply useless. A few days later I received an email informing me of an increase to my service.

User's recommendation: do not join

View full review
Katriana Lqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I keep trying to change my prescription if with no success.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My account.Need to speak to alive operator I would appreciate if someone would give me a call to help me with my account alive, agent.

User's recommendation: Call me

View full review
Michael P Onb
map-marker Hibbing, Minnesota

Cancellation of service

AI Highlights
  • - Unauthorized Sling TV subscription for four months.
  • - I did not subscribe or use data.
  • - Refund of all funds on this account; I cannot login to cancel.

I just found out I have been subscribed to Sling TV for four months now without my knowledge. I did not subscribe to this service and have not used any data associated with this subscription.

I am requesting a refund of all funds paid on this account. To my knowledge, I've never set up an account, and therefore can't log in to cancel it.

Loss:
$320

Preferred solution: Full refund

View full review
Randall S Fkw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I could never get an answer on how to activate my newly purchased subscription. This company sucks.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I could never get an answer on how I can activate my newly purchased subscription. This company really sucks.

User's recommendation: If this keeps up I will cancel.

View full review
Silvania N
map-marker Bellevue, Washington

Problema na minha conta

My channel SBT is not working anymore. I have had this account for Sling for a long time. It is now not satisfactory for me.

Preferred solution: New plans

User's recommendation: I how no

View full review