Sling TV
Sling TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sling TV has 1.9 star rating based on 3000 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Sling TV to a friend or colleague.
- Rating Distribution
Pros: Price, Cheap alternative to cable, No pros.
Cons: Customer service, No customer service, Customer service and misleading free trial period.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sling TV has 1.9 star rating based on 3000 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Sling TV to a friend or colleague.
- Rating Distribution
Pros: Price, Cheap alternative to cable, No pros.
Cons: Customer service, No customer service, Customer service and misleading free trial period.39% of users think that Sling TV should improve its Customer Service.
50% of users say that they won't use Sling TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Need to talk to somebody on the phone to be more understanding", "Sling basically is a good service.", "Cancel my account and delete all my information", "Customer service with no resolve.Days of chatting with bots and no live person", "Don’t get sling".
Most users ask Sling TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sling TV Reviews
"I don't know anything about the company never heard of it what is the purpose of this company would do me any good to complain?"
The company could have a customer service phone number that people can call them and add things to their account or remove things from their account, I don't...
"Other"
They make it impossible to cancel if you cant remember acct password!! Poor business avoid at all costs
Pittsburgh, Pennsylvania
Other
They make it impossible to cancel if you cant remember acct password!! Poor business avoid at all costs
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Verified Reviewer |
Columbus, Ohio
Charged me 2 times
I have a subscription, and when it renews and I go to sign in, it states I have to pay again. So I am double paying and Im not getting reimbursed.
sling is telling me to go to the Apple Store. it keeps saying unable to load additional details. Please review your App Store subscriptions..
under my Apple account under subscriptions it says active in my next pay is June 11. Why cant I utilize the app?where is my money going this is bad business!!
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Verified ReviewerSubscription
I've tried several times to renew my subscription, and even though Google Play has a confirmation receipt and my account history shows it as well, I still am unable to view anything but free stream.
- Dvr should record regardless of subscription
Preferred solution: Full refund
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Verified Reviewer |
Albuquerque, New Mexico
Overcharging
I thought slang was $45.99 y'all been charging me $50.14 I've been a sling customer for a long time and I was just not noticing that y'all been overcharging me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy app says connected but not
I can't stream Sling TV on my TV. It gives me a code to sign in, but when I put the code in, it tells me I'm connected, but I'm not.
Preferred solution: For me to be able to stream sling TV on my TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole my money
My subscription was on pause for 7 weeks. It was due to start up again next week, so I just canceled it.
They charged my credit card! I need that $55 tomorrow so my power won't get shut off. The refund takes 5-7 days! What am I going to do?
The agent on chat was no help! Is Sling going to pay the $75 turn-on fee?
- Good channels
- Customer service is nonexistent
Preferred solution: Full refund
User's recommendation: Don’t do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Help needed to straighten account or I will cancel
They couldn’t help me and asked me to pay $1 to talk to someone. I abandoned the idea because I thought it was ridiculous and sketchy.
I changed my password and lo and behold, my orange and blue channels came back. The online chat is useless unless you don’t know how to login or are otherwise ignorant of how to use an app.
I finally changed my password for a third time, and it worked. My frustration is that there is no person to explain the issue with; sometimes a human needs to intervene.
I enjoy Sling, and I have been a customer for over 2 years and would like to continue to be. My problem was resolved, and things are back to the way they should be with my business of having both the orange and blue.
- Ease of use
- And line up
- Price
- Chat only addresses basic stuff
- Can not get a human to help with difficult issues
Preferred solution: Apology
User's recommendation: I still would
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Verified ReviewerCancel my account and delete all my information now
I canceled my account in 2024. I figured that was the end of it.
Well, I saw you sent me an email saying I could join again or try again for free for 7 days, and that's what I was trying to do. You turned around and charged my account for $33 and some odd cents.
Put it back, cancel my account that you supposedly signed me up for today, and return my money now. I sent emails to customer service, and if you do, I can't be a canceled customer.
Preferred solution: Full refund
User's recommendation: Cancel my account and delete all my information
Savannah, Georgia
Charge to my card that I did not make
I did not purchase sling and I have a charger on my account that I dont recognize and Im requesting a refund back to my account
User's recommendation: You can’t get in touch with anyone
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Verified Reviewer |
Charlotte, North Carolina
Resolved: Cancellation l want to end my sling account
Every number for Sling doesn't work. I was on the phone with them for 3 hours, and nothing was accomplished. Don't use.
User's recommendation: Don’t use sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStealing money from my account and then saying i dont have access to watch them
You guys charged the money out of my card, but yet I didn't even get to watch what I was paying for. Like, I was wondering if you guys can do a refund since your service was bad, and it says I can't watch. Is there something I'm doing wrong?
- Could not get the channels i paid fir
Preferred solution: Full refund
User's recommendation: There is the recipe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monroe, Louisiana
I want my money
My service was canceled, and you still took my money. I want my money back. You are lying to people; when they cancel, you still take money without permission.
User's recommendation: Don’t get sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Shut off service
Moving and not sure what I'm doing next so I want to shut off service and that is all shut off service
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Verified Reviewer |
Tampa, Florida
Cancel subscription
Cant afford it anymore. Had to buy a newer truck now have payments on that.
Im on ssd and cant afford luxuries anymore. Thank you James shivers
User's recommendation: Excellent
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Verified Reviewer |
Vancouver, British Columbia
Wont allow me to sign iin no agents to talk to
They want you to log in with no protection, then do not want to be responsible for hacks and nonsense. Do not use Sling.
User's recommendation: dont use sling the dont like there consumers you just money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denton, Texas
Need refund from cancelled account
Do not want to refund money due to cancellation of service
Canceled service about 4 hours after subscribing due to it didnt work. Chat person said money would be refunded but still hasnt.
I need my money back.
This is rediculous. I had put my trust into this company but they have failed with any type of customer service support.
User's recommendation: Don’t use!
About
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Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.
Sling TV is ranked 395 out of 5856 in Media category
Worldwide, USA
Sling TV FAQs
To cancel the Sling subscription, navigate to the “My Account” dashboard, choose the “Cancel Subscription” hyperlink, follow the on-screen instructions, and wait for a confirmation in your email.
To sign up for Sling TV, first choose the Sling Orange, Sling Blue, or Sling Orange + Blue package on the home page. After this, add Extras, create an account, download the Sling app, and watch sports, comedy, and other videos on your device.
Sling TV is an app-based TV service that lets you stream live television and on-demand content over the Internet. When you activate the Sling Orange, Sling Blue, or Sling Orange + Blue plan, you get a flexible and affordable alternative to traditional cable TV which you can watch anywhere: at home or on the go.
The cost of Sling TV is $20 for your first month. For this amount, you receive Sling TV streaming services, packages, premium, and extras. The company also provides additional extras, which you can learn on the main page of its official website.
To delete your Sling TV account, log in, navigate to your profile icon in the top right corner, and choose “Account”. Select “Cancellation Subscription” under “Subscription”, follow the prompts, and wait for the confirmation in your email.
Currently, Sling TV doesn’t provide an opportunity to change the app interface language. However, everything may change. To find out the exact information regarding this matter, contact the Sling TV customer service at the following toll-free number: 888-309-0838.
The number of devices that can watch Sling TV at once depends on the subscription plan. Sling Orange allows streaming on one device at a time, Sling Blue up to three, and Sling Orange + Blue up to four.
Sling customer service does not provide 24-hour support. However, the company has a daily schedule, allowing you to apply to the company at any time convenient for you. The phone support is available from 9:30 a.m. to 12 a.m. ET, an online chat option is open from 8 a.m. to 1 a.m. ET, and the agents on social networks are available from 9 a.m. to 11 p.m. ET.
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