Sling TV
Sling TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating from 2546 reviews, 16% would likely recommend. Consumers are mostly dissatisfied; 78% unfavorable vs 11% positive. Pros cited: cheap price. Cons cited: customer service, refunds and cancellation policy, billing and subscription problems.
Key Takeaways for Future Customers
- Expect common customer complaints about support and account help.
- Consider billing and refund risks before subscribing.
- Price may be low but perceived value is affected by service issues.
Negative Feedback / Risk Areas
- Poor customer service and no live agent access.
- Repeated billing errors, double charges, and refund requests.
- App and streaming reliability, blackouts, and hidden extra fees.
Positive Feedback
Some users note low price and occasional helpful reps who resolved issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating from 2546 reviews, 16% would likely recommend. Consumers are mostly dissatisfied; 78% unfavorable vs 11% positive. Pros cited: cheap price. Cons cited: customer service, refunds and cancellation policy, billing and subscription problems.
Key Takeaways for Future Customers
- Expect common customer complaints about support and account help.
- Consider billing and refund risks before subscribing.
- Price may be low but perceived value is affected by service issues.
Negative Feedback / Risk Areas
- Poor customer service and no live agent access.
- Repeated billing errors, double charges, and refund requests.
- App and streaming reliability, blackouts, and hidden extra fees.
Positive Feedback
Some users note low price and occasional helpful reps who resolved issues.
Media from reviews
Sling TV Collective Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They have no way to get in touch with customer service.
Have a phone number that actually works. The number given to me has been disconnected.
Their is no way to speak with a live agent at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
- - Cancelled Oct 13, 2025; billed Nov, Dec, Jan.
- - One-month refund offered; three months not.
- - Requesting supervisor; no resolution.
When you cancel your service with Sling TV, be very careful that you eliminate your payment method with them because they will continue to charge you without your consent even after they confirm your cancellation, and then they will not refund you due to their policy of “not giving refunds”. They customer service will also act belligerently and will refuse to let you speak to a supervisor, or will just decide to hand up on you if they feel they don’t like the interaction.
I have attached the transcript of the conversation with this representative, the proof of cancellation I completed with Sling on 10/13/2025, and the proof of PayPal autopay cancellation - which I have been forced to do because I cannot trust that Sling will follow through with properly cancelling my subscription despite your representative saying she would.
Please confirm receipt of this message. Thank you for your attention to this matter.
***
Here is the transcript:
Sling TV Transcript
Sling TV (01/27/2026 4:23 PM): Hi there! Go ahead and let me know what you need help with. I'll assist you!
You (01/27/2026 4:23 PM): Live agent
Sling TV (01/27/2026 4:23 PM): Let's save you some time! What do you need help with today?
You (01/27/2026 4:24 PM): Chat with an agent
Sling TV (01/27/2026 4:24 PM): Please briefly describe what you need help with today.
You (01/27/2026 4:24 PM): Fraud
Sling TV (01/27/2026 4:24 PM): Let's get you connected to a Sling TV representative! Before I do, what's the email on your account? If you're not sure, go ahead and enter your personal email.
You (01/27/2026 4:24 PM): ***
Sling TV (01/27/2026 4:25 PM): Just a moment. Im transferring you to live agent! We are currently experiencing longer wait times than usual. Thank you for your patience.
Sling TV (01/27/2026 4:25 PM): You are in queue and your estimated wait time is 1 minutes. Thank you for your patience, you will be connected shortly.
Sling TV (01/27/2026 4:27 PM): Hello, you are now connected to ***
Sling TV (01/27/2026 4:27 PM): Automated message: Agent has joined the chat.
Sling TV (01/27/2026 4:27 PM): Hello and thank you for reaching out to Sling! Who do I have the pleasure of assisting today?
You (01/27/2026 4:27 PM): My name is ***
Sling TV (01/27/2026 4:27 PM): Hello ***, this is *** assisting you, hope you are doing fine and thank you for being the best part of Sling. You've come to the right place. How can I assist you today?
You (01/27/2026 4:28 PM): I am upset because I have been wrongfully charged for Sling TV subscription after I have already cancelled
Sling TV (01/27/2026 4:28 PM): Before we can continue, we need to verify your
account.
May I please have the email address of your account?
May I please have the last 4 digits of the card that is on file?
Sling TV (01/27/2026 4:28 PM): I'm so sorry to read that. I know how concerning issues can be. I will be more than happy to assist you today. Let's try and find an easy solution together!
You (01/27/2026 4:28 PM): I already sent it - its ***
You (01/27/2026 4:29 PM): The card on file is through my PayPal account, which is connected to my credit union checking acct
Sling TV (01/27/2026 4:30 PM): And what is it?
Sling TV (01/27/2026 4:30 PM): And also
May I please have your home/billing address?
You (01/27/2026 4:30 PM): Last 4 digits are 2101
You (01/27/2026 4:30 PM): Premier America Credit Union
You (01/27/2026 4:30 PM): My address is ******
Sling TV (01/27/2026 4:31 PM): I got access to your account so just to make sure you want to get a refund due to you did not want the renewal subscription.
Sling TV (01/27/2026 4:31 PM): Correct?
Sling TV (01/27/2026 4:31 PM): Perfect. Thanks for verification! Please, allow me 2 minutes to confirm the information provided.
You (01/27/2026 4:32 PM): Yes, I cancelled on Oct 13, and have been charged for Nov, Dec, and Jan.
Sling TV (01/27/2026 4:33 PM): Sorry for that. Thanks for verification! Please, allow me 2 minutes to confirm the information provided.
You (01/27/2026 4:33 PM): Ok. I can provide email proof if needed.
Sling TV (01/27/2026 4:35 PM): I can confirm there has been limited to no streaming activity on your account since that charge. While our policy is typically non-refundable, since the service was not used, I can make a one-time exception for you.
Sling TV (01/27/2026 4:35 PM): I will process a prorated refund for that charge, which should appear back in your account in five to ten business days. I will also cancel the subscription to ensure you are not billed again.
You (01/27/2026 4:37 PM): The charges are for 3 x $56.99 on Nov/Dec/Jan 24th
Sling TV (01/27/2026 4:37 PM): As an exception, I can provide you with a one month refund.
You (01/27/2026 4:37 PM): Sling mistakenly charged me 3 times. That is my money
Sling TV (01/27/2026 4:38 PM): I understand you are requesting a refund, and I want to be transparent about our policy. Generally, our terms and conditions state that we do not offer refunds. However, in this instance, we can make a one-time exception to provide a refund for one month. I want to be clear that unfortunately, we cannot offer any further refunds beyond this one-month exception.
You (01/27/2026 4:38 PM): I did not reactivate the account
Sling TV (01/27/2026 4:38 PM): I recognize that this situation is causing frustration, and I want to address your refund inquiry. While our standard policy is that we do not issue refunds, we are able to make a one-time exception and provide a refund for one month as a gesture of goodwill. It is important to note that we would not be able to provide any additional refunds beyond this.
Sling TV (01/27/2026 4:38 PM): As we stated, we can only process one month refund for $56.99
You (01/27/2026 4:39 PM): Maam this is not a goodwill situation. It is a correcting of a mistake situation, and 3 months are what I am owed
You (01/27/2026 4:39 PM): Perhaps I should speak to a supervisor pls
Sling TV (01/27/2026 4:39 PM): We cannot do anything.
Sling TV (01/27/2026 4:39 PM): Sorry.
You (01/27/2026 4:40 PM): May I speak to a supervisor
Sling TV (01/27/2026 4:40 PM): Our refund policy outlines our terms of service, and that is why the refund was not approved. I understand that policies like these can feel limiting, and I truly empathize with your situation.
Sling TV (01/27/2026 4:40 PM): I am unable to transfer you to a supervisor as they would provide the same information.
Sling TV (01/27/2026 4:40 PM): The terms of use, including the refund policy, are available on the account creation page when signing up for Sling. You can also find the refund policy on our website at sling.com/help, under Manage Your Account and Cancel Subscription.
You (01/27/2026 4:40 PM): I understand. May I speak to a supervisor
Sling TV (01/27/2026 4:40 PM): I do apologize for any inconvenience this may have caused. When you signed up for SlingTV, the terms of use are listed on the create account page.
Sling TV (01/27/2026 4:40 PM): Is anything else you can help you with today outside of what we have covered?
Sling TV (01/27/2026 4:41 PM): If needed, review the refund policy on the SlingTV Terms of Service page under Section 5. Billing.
You (01/27/2026 4:41 PM): May I speak to a supervisor
You (01/27/2026 4:41 PM): Are you refusing maam?
Sling TV (01/27/2026 4:41 PM): I am sorry we could not come to a resolution. Because there is not anything else I can assist you with today, I will be ending our chat. Thank you for choosing Sling.
Sling TV (01/27/2026 4:41 PM): Automated message: Agent has left the chat.
Sling TV (01/27/2026 4:41 PM): Sling's #1 priority is to give you the best experience possible. Please take this quick survey and help us to serve you better!
Sling TV (01/27/2026 4:41 PM): Was your issue resolved?
You (01/27/2026 4:43 PM): No
Sling TV (01/27/2026 4:43 PM): We are sorry to hear you did not receive a resolution today. Overall, how would you rate the quality of your customer service experience?
Sling TV (01/27/2026 4:43 PM): We are sorry to hear you did not receive a resolution today. Overall, how would you rate the quality of your customer service experience?
- Unethical practice
- Terrible customer service
- No accountability
Preferred solution: Full refund
User's recommendation: DO NOT let them get away with this, it is stealing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Indiana
Since Globoplay latest update I can no...
Since Globoplay's latest update, I can no longer associate Sling TV with Globoplay. This happens over and over.
Every single time Globoplay updates their app, the user accounts are forced to re-associate Sling TV, and the process is painfully hard. I have followed all help from both Sling and Globoplay.
Nothing works. Either Globoplay cannot find the Sling TV login page or, when it finds it, it throws an error message.
- I can watch brazilian tv
- Can never talk to anyone
Preferred solution: I want them and GloboPlay to get their act together and fix this!
Omaha, Nebraska
Resolved: Can not get onto sling
We press on the Sling app and are asked to update. We press update, and then it says check Wi-Fi, but there is nothing wrong with Wi-Fi.
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Verified ReviewerI believe I was charged twice last week...
I believe I was charged twice last week for services once for a basic plan of $21 and another for the blue and orange plant
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Verified Reviewer |
Syracuse, New York
I am having issue to watch my purchased channel
I am not able to watch the FIFA WC match, though I have my subscription. Still, the channel is locked, and I am seeing unwanted games (horse riding) instead of the FIFA WC 2026 match.
- No pros
- I did not get to watch wc match though i purchased the subscription
Preferred solution: Full refund
User's recommendation: Be available on custom care mobile call. Not in chat
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate required fails
My TVs won't do the latest Sling update, resulting in not being able to use Sling at all. This is such a pain!
Chicago, Illinois
I need some to call me to help me. I...
I need some to call me to help me. I have been having problems with your service for over 1 month.
Please is this fraud. You're just changing me money without enjoying the service
User's recommendation: Zero. You're a fraud . I'm extremely disappointed. No one is helping me. Since all these days.. I will cancel my plan.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
This customer service sucksapp not letting me watch game. I want my money back... and compensation for all my wasted time
- Wasted time
Preferred solution: Full refund
User's recommendation: *** no
Phoenix, Arizona
Bad ip address won’t let me sign on. Every other app works.
Bad IP address won't let me sign on. One week so and Sling not working.
I've tried uninstalling and reinstalling the app. Also, I unplugged the router.
Preferred solution: My sling tv working
North Las Vegas, Nevada
Charged for memebership without permission
They charged me for a membership, and then when I went to log in, they said my login information wasn't working, but I am sure that I put in the correct username and password. I think they scammed me, and I want my five dollars back.
- Charged for tv i nerves agrees to
Preferred solution: Full refund
User's recommendation: Stop scamming people gas is too expensive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot getting service
My program is not coming in, I want a full refund now or i'm going to contract BBB file a complaint, Your company sucks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bethlehem, Pennsylvania
Was charged $20.00 for service, but haven't use the app in over 2 years.
At notification that I got charged 20 dollars today for Sling, but I didn't reactivate the subscription.
- Good way to watch tv
- To high price
Preferred solution: Full refund
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem loading Flyers game
Your service SUCKSFlyers game gets cut off with 3 minutes left in the first period Attempted phone calls to your customer service- phone picks up on you end, your clock starts running and NO ONE ANSWERS- O will be sure to tell all my friends about your service
- Terrible service
User's recommendation: Sell your company to a company that know Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSTINK (a/k/a SLING) tried to make me pay 3 times !
- - Paid on desktop, but TV apps don’t recognize the subscription.
- - Support was unhelpful with a canned script; no fix or escalation.
Tried to activate STINK (a/k/a Sling) today and the whole system fell apart.
I paid for the service on my desktop PC, but the STINK app on my TV and Fire TV Cube refused to recognize my subscription. Instead, it kept trying to make me pay again and again like I never subscribed.
Support was completely useless.
They just repeated the same canned script over and over (screenshot attached). No fix, no escalation, no actual help.
Posting this so others dont waste their time or money on a service that cant even activate properly.
- You pay and do not have access
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charge my account
Hi, I noticed that you guys took $90 from my account this month and my subscription is $65. I don't know why.
Preferred solution: Full refund
About
, , , ,
Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.
Sling TV is ranked 431 out of 6642 in Media category
Worldwide, USA
Sling TV FAQs
To cancel the Sling subscription, navigate to the “My Account” dashboard, choose the “Cancel Subscription” hyperlink, follow the on-screen instructions, and wait for a confirmation in your email.
To sign up for Sling TV, first choose the Sling Orange, Sling Blue, or Sling Orange + Blue package on the home page. After this, add Extras, create an account, download the Sling app, and watch sports, comedy, and other videos on your device.
Sling TV is an app-based TV service that lets you stream live television and on-demand content over the Internet. When you activate the Sling Orange, Sling Blue, or Sling Orange + Blue plan, you get a flexible and affordable alternative to traditional cable TV which you can watch anywhere: at home or on the go.
The cost of Sling TV is $20 for your first month. For this amount, you receive Sling TV streaming services, packages, premium, and extras. The company also provides additional extras, which you can learn on the main page of its official website.
To delete your Sling TV account, log in, navigate to your profile icon in the top right corner, and choose “Account”. Select “Cancellation Subscription” under “Subscription”, follow the prompts, and wait for the confirmation in your email.
Currently, Sling TV doesn’t provide an opportunity to change the app interface language. However, everything may change. To find out the exact information regarding this matter, contact the Sling TV customer service at the following toll-free number: 888-309-0838.
The number of devices that can watch Sling TV at once depends on the subscription plan. Sling Orange allows streaming on one device at a time, Sling Blue up to three, and Sling Orange + Blue up to four.
Sling customer service does not provide 24-hour support. However, the company has a daily schedule, allowing you to apply to the company at any time convenient for you. The phone support is available from 9:30 a.m. to 12 a.m. ET, an online chat option is open from 8 a.m. to 1 a.m. ET, and the agents on social networks are available from 9 a.m. to 11 p.m. ET.
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Any outfit is as good as their customer service. I was thinking about Sling but now will stay where I am. No switching for me.