Skip to content
  • Login
Sling TV

Sling TV

www.sling.com
What is your customer experience with Sling TV?

Sling TV Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sling TV has 1.9 star rating based on 3000 customer reviews. Consumers are mostly dissatisfied.

  • 18% of users would likely recommend Sling TV to a friend or colleague.

  • Rating Distribution
  • Pros: Price, Cheap alternative to cable, No pros.
    Cons: Customer service, No customer service, Customer service and misleading free trial period.

View full overview ›

Media from reviews

Sling TV - Subscription
Sling TV - Subscription - Image 2Sling TV - Charge to my card that I did not makeSling TV - OverchargingSling TV - Charged me 2 timesSling TV - Charged me 2 times - Image 2Sling TV - Cancelled subscription and you still took out payment
View all media ›

Top Sling TV Reviews

Positive Review

"I don't know anything about the company never heard of it what is the purpose of this company would do me any good to complain?"

stars-rating stars-rating stars-rating stars-rating stars-rating

The company could have a customer service phone number that people can call them and add things to their account or remove things from their account, I don't...

Critical Review

"Other"

stars-rating stars-rating stars-rating stars-rating stars-rating

They make it impossible to cancel if you cant remember acct password!! Poor business avoid at all costs

Show reviews that mention
service customer customer service account phone number subscription sling money channels
Filter review
Sort by
Anonymous
map-marker Pittsburgh, Pennsylvania

Other

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They make it impossible to cancel if you cant remember acct password!! Poor business avoid at all costs

View full review
Tyshay Ctn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Charged me 2 times

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sling TV - Charged me 2 times
Sling TV - Charged me 2 times - Image 2

I have a subscription, and when it renews and I go to sign in, it states I have to pay again. So I am double paying and Im not getting reimbursed.

sling is telling me to go to the Apple Store. it keeps saying unable to load additional details. Please review your App Store subscriptions..

under my Apple account under subscriptions it says active in my next pay is June 11. Why cant I utilize the app?where is my money going this is bad business!!

View full review
LeeAnn M Ami

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

Sling TV - Subscription
Sling TV - Subscription - Image 2

I've tried several times to renew my subscription, and even though Google Play has a confirmation receipt and my account history shows it as well, I still am unable to view anything but free stream.

View full review
Loss:
$49
Cons:
  • Dvr should record regardless of subscription

Preferred solution: Full refund

Anthony C Gvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Overcharging

Sling TV - Overcharging

I thought slang was $45.99 y'all been charging me $50.14 I've been a sling customer for a long time and I was just not noticing that y'all been overcharging me

View full review
Keith S Fur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My app says connected but not

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sling TV - My app says connected but not
Sling TV - My app says connected but not - Image 2

I can't stream Sling TV on my TV. It gives me a code to sign in, but when I put the code in, it tells me I'm connected, but I'm not.

View full review

Preferred solution: For me to be able to stream sling TV on my TV

Gail G Ldc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They stole my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sling TV - They stole my money

My subscription was on pause for 7 weeks. It was due to start up again next week, so I just canceled it.

They charged my credit card! I need that $55 tomorrow so my power won't get shut off. The refund takes 5-7 days! What am I going to do?

The agent on chat was no help! Is Sling going to pay the $75 turn-on fee?

View full review
Loss:
$55
Pros:
  • Good channels
Cons:
  • Customer service is nonexistent

Preferred solution: Full refund

User's recommendation: Don’t do it!

Resolved
John S Jjt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Help needed to straighten account or I will cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 12, 2025

They couldn’t help me and asked me to pay $1 to talk to someone. I abandoned the idea because I thought it was ridiculous and sketchy.

I changed my password and lo and behold, my orange and blue channels came back. The online chat is useless unless you don’t know how to login or are otherwise ignorant of how to use an app.

Original review May 11, 2025
My account showed that I pay for orange and blue packages, but when I logged in, I couldn't get any of the channels. I contacted the support, but could only get a bot that asked ridiculous questions like, did I refresh, or did I log out and back in.

I finally changed my password for a third time, and it worked. My frustration is that there is no person to explain the issue with; sometimes a human needs to intervene.

I enjoy Sling, and I have been a customer for over 2 years and would like to continue to be. My problem was resolved, and things are back to the way they should be with my business of having both the orange and blue.
View full review
Pros:
  • Ease of use
  • And line up
  • Price
Cons:
  • Chat only addresses basic stuff
  • Can not get a human to help with difficult issues

Preferred solution: Apology

User's recommendation: I still would

John T Eql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my account and delete all my information now

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I canceled my account in 2024. I figured that was the end of it.

Well, I saw you sent me an email saying I could join again or try again for free for 7 days, and that's what I was trying to do. You turned around and charged my account for $33 and some odd cents.

Put it back, cancel my account that you supposedly signed me up for today, and return my money now. I sent emails to customer service, and if you do, I can't be a canceled customer.

View full review
Loss:
$34

Preferred solution: Full refund

User's recommendation: Cancel my account and delete all my information

Ronen Kps
map-marker Savannah, Georgia

Charge to my card that I did not make

Sling TV - Charge to my card that I did not make

I did not purchase sling and I have a charger on my account that I dont recognize and Im requesting a refund back to my account

View full review

User's recommendation: You can’t get in touch with anyone

Resolved
Terry D Kji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Resolved: Cancellation l want to end my sling account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Every number for Sling doesn't work. I was on the phone with them for 3 hours, and nothing was accomplished. Don't use.

View full review

User's recommendation: Don’t use sling

Edwin M Wvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stealing money from my account and then saying i dont have access to watch them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sling TV - Stealing money from my account and then saying i dont have access to watch them

You guys charged the money out of my card, but yet I didn't even get to watch what I was paying for. Like, I was wondering if you guys can do a refund since your service was bad, and it says I can't watch. Is there something I'm doing wrong?

View full review
Loss:
$50
Cons:
  • Could not get the channels i paid fir

Preferred solution: Full refund

User's recommendation: There is the recipe

Diana H Mfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, Louisiana

I want my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My service was canceled, and you still took my money. I want my money back. You are lying to people; when they cancel, you still take money without permission.

View full review

User's recommendation: Don’t get sling

Crissy Zfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Shut off service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Moving and not sure what I'm doing next so I want to shut off service and that is all shut off service

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Papa Gky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Cancel subscription

Sling TV - Cancel subscription

Cant afford it anymore. Had to buy a newer truck now have payments on that.

Im on ssd and cant afford luxuries anymore. Thank you James shivers

View full review

User's recommendation: Excellent

Monk E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Wont allow me to sign iin no agents to talk to

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They want you to log in with no protection, then do not want to be responsible for hacks and nonsense. Do not use Sling.

View full review

User's recommendation: dont use sling the dont like there consumers you just money

Mcdonald Yqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denton, Texas

Need refund from cancelled account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 03, 2025

Do not want to refund money due to cancellation of service

Original review Jul 02, 2025

Canceled service about 4 hours after subscribing due to it didnt work. Chat person said money would be refunded but still hasnt.

I need my money back.

This is rediculous. I had put my trust into this company but they have failed with any type of customer service support.

View full review

User's recommendation: Don’t use!

About

Related Companies

Dish Network, Boost Mobile, Republic Wireless, Blockbuster, Boost Mobile Australia

Summary

Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.

Sling TV reviews and complaints

Sling TV is ranked 395 out of 5856 in Media category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardDiscover

Sling TV FAQs

Rebecca A. Garland
PissedConsumer Reporter

Sling TV FAQs

To cancel the Sling subscription, navigate to the “My Account” dashboard, choose the “Cancel Subscription” hyperlink, follow the on-screen instructions, and wait for a confirmation in your email.

To sign up for Sling TV, first choose the Sling Orange, Sling Blue, or Sling Orange + Blue package on the home page. After this, add Extras, create an account, download the Sling app, and watch sports, comedy, and other videos on your device.

Sling TV is an app-based TV service that lets you stream live television and on-demand content over the Internet. When you activate the Sling Orange, Sling Blue, or Sling Orange + Blue plan, you get a flexible and affordable alternative to traditional cable TV which you can watch anywhere: at home or on the go.

The cost of Sling TV is $20 for your first month. For this amount, you receive Sling TV streaming services, packages, premium, and extras. The company also provides additional extras, which you can learn on the main page of its official website.

To delete your Sling TV account, log in, navigate to your profile icon in the top right corner, and choose “Account”. Select “Cancellation Subscription” under “Subscription”, follow the prompts, and wait for the confirmation in your email.

Currently, Sling TV doesn’t provide an opportunity to change the app interface language. However, everything may change. To find out the exact information regarding this matter, contact the Sling TV customer service at the following toll-free number: 888-309-0838.

The number of devices that can watch Sling TV at once depends on the subscription plan. Sling Orange allows streaming on one device at a time, Sling Blue up to three, and Sling Orange + Blue up to four.

Sling customer service does not provide 24-hour support. However, the company has a daily schedule, allowing you to apply to the company at any time convenient for you. The phone support is available from 9:30 a.m. to 12 a.m. ET, an online chat option is open from 8 a.m. to 1 a.m. ET, and the agents on social networks are available from 9 a.m. to 11 p.m. ET.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article