Sling TV
Sling TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sling TV has 2.0 star rating based on 2368 customer reviews. Consumers are mostly dissatisfied.
22% of users would likely recommend Sling TV to a friend or colleague.
- Rating Distribution
Pros: Price, Cheap alternative to cable, No pros.
Cons: Customer service, Customer service and misleading free trial period, Cancel policy and poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sling TV has 2.0 star rating based on 2368 customer reviews. Consumers are mostly dissatisfied.
22% of users would likely recommend Sling TV to a friend or colleague.
- Rating Distribution
Pros: Price, Cheap alternative to cable, No pros.
Cons: Customer service, Customer service and misleading free trial period, Cancel policy and poor customer service.44% of users think that Sling TV should improve its Payment and refund flow.
62% of users say that they won't use Sling TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t use this company", "Don’t expect to see your team . Instead you will watch a bunch of guys discuss the live game", "Keep it simple and honest.", "Use free antenna tv", "Sling is a great service. But poor customer service. Cannot contact.".
Most users ask Sling TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sling TV Reviews
"Ordered sling not getting it on my TV"
I just paid for a subscription of sling I have not been able to get it on my TV I wanted to look at Fox News and it appears I'm locked out even though the...
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Verified Reviewer
My son tried to order this, but was so confused he needed to speak to an actual human, but he couldn’t figure out a way to do it.
Its not important what the details were. All of the confusion would have been solved had he been able to speak to a human being.
Technology is good for many people but the elderly and those with disabilities struggle with it. Please bring back real customer service!!!
The subscription is to be cancelled as the credit card was in my name. Cheri J VanSant
Preferred solution: Cancelled service
User's recommendation: Only order things on line if you have a lot of time and are technologically savy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Service
They do not advertise the blackout dates for certain football games before you sign up. Then, surprise!
You sit down to watch a game and bam! They hit you with a blackout game just because. They're very strong on no refunds, even though they cannot properly disclose their subpar service before you input your credit card.
Please pay more for a top-notch streaming app like YouTube TV or FUBO. They are upfront with their offerings and don't trick their customers into paying for services that they won't receive.
- Service they provide
Preferred solution: Full refund
User's recommendation: Please stay away from SlingTV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am unhappy about my August Service that I have paid for.
I paid for my August subscription for SLING TV and did not receive services. They took my money before they provided the services for the subscription for August.
All I want is my money back or my Sling TV to be turned on. I have been a member with Sling TV for almost 9 years now.
Please make me happy so I can continue to use SLING TV. I love the service by the way.
- I love being able to catch any show at the privacy of my house
- I can watch any sports game with family and friends to my advantage with no commercials
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spring Hill, Florida
Multiple SlingTV ANYWHERE Devices will not RECORD Local after last update. CAN NOT FIND HARD DRIVE
Multiple SlingTV ANYWHERE Devices will not RECORD Local channels DVR after last update. CAN NOT FIND HARD DRIVE. Wants you to ADD an EXTERNAL HDD when that is NOT AN OPTION of the ANYWHERE device.
*** in Philippines claim they have no supervisors or managers. All they know how to do is read the script on their computer. They have NO KNOWLEDGE of how the devices work if its not on their script and they DO NNOT EVEN KNOW WHO THEY WORK FOR!
They tell me to "call airtv" but they are so stupid that when I tell them that the number they gave me to call for AirTV is the ERXACT number I am calling them on, they sound dumbfounded. Or that BOTH companies are owned by DirectTV / Echo?
All claim they send "problem" to "ENGINEERING" BUT NO ONE EVER HEARS BACK ANYTHING FROM THIS "ENGINEERING". PER HUNDREDS of post on google, Reddit and myself for TWO MONTHS!
I have wasted my money purchasing NEW REPLACEMENT UNOPENED AirTV ANYWHERE devices and they ALL HAVE THE SAME EXACT PROBLEM!!!
- Live tv and local channels with local airtv dvr
- Un-knowledgable customer service
- Terrible customer service loss of games midway through
- If not on script they send to engineering
Preferred solution: I want the problem fixed!
User's recommendation: RUN! Do NOT use AIRtv or SLING! Go to HULU or Tubo ASAP
Sling TV hands down has the worst customer service. They simply don't care and there is no one supervising them. If there was an award for crappiest company to its customers they would surely win!
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Verified Reviewer
Cannot access sling
I cannot access my Sling account due to location issues. I have already started my Firestick app three times and disconnected the power source for 30 seconds three times. Despite these actions, I still cannot enter the Sling TV app.
Preferred solution: Price reduction
User's recommendation: Contact me at 928353****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I was over charged
I re-subscribe and and charged twice for my package no no no no. No aaaaabbbbbmmmmmbvvvvvhhbbbbbhvccccjkjbvvhjbvffhjjbcdfyhbvvnj Chubb bbbnnbhh
Preferred solution: Price reduction
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Verified Reviewer
Resolved: Trying to remove my card
Company fixed the issue and I have been provided with apology. They did what I asked
So, I have been trying to stop paying for Sling TV, and because my number is in the TV settings, I cannot get him to stop using my bank card. So, one of two things is going to happen.
Either you remove my card from being used, or I report this issue to Sling and get a new bank card. Then, I won't be a paying customer again.
I can't remove my card from your system. Interesting how that one works.
Preferred solution: I just want my card removed from your system and I approve it myself not just though the tv
User's recommendation: Not to put your card that you can't take out of your system
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Need to talked to agent about my service
Company fixed the issue and I have been provided with apology. They solved the problem for me by giveing me a custermer service phone number to caLL SLING TV if i had any problems i hope the number they gave is a honest number for SLING TV i have not called yet but i might call to see if the number is real not a disconectted number like on web sight
So far, Sling TV is okay. Ask me in 3 months what I think about Sling TV.
My only problem with Sling TV is that they need a real customer service phone number so their customers can talk to them. That would be very professional of them.
- Service and price are great
- Company makes good money they can afford to have a real live call service with a real phone number for there loyal custermers
Preferred solution: A real live honest Custermer Sevice phone number thats all
User's recommendation: Sling Tv is good the price is fair better than Cabil.But SlingTv needs a real live Custermer service phone number
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Verified Reviewer
Charged twice
I still don't have service for the other $15 I was charged for. I was really looking forward to the service.
- Choices
- Not getting what you paid for
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged me twice for renewal on subscription
SlingTV has charged me twice for the renewal of my service. I paid on my phone, then again on my TV, which doesn't make sense since it was working well on my phone.
I thought it was going to work fine until I tried opening the app on my TV and it made me pay for it again!
I really love SlingTV, but the way that transaction made me pay twice for the same service just *** me off! So, if I may get my refund back, I'd very much appreciate it!
- Nothing at the moment
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Elyria, Ohio
Payment problems
Made payment for upgrade but did not work got the blue with sports package red zone an
Took my money but
User's recommendation: Yes if they fix it hard to get a hold of anyone help on the site is same
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Verified Reviewer
Fake Advertisement
I was offered a $20 discount to restart my Sling TV account. I logged in and clicked on 'My Account.' The $20 discount was shown there.
When I clicked 'Restart Account,' the discount reduced to $10. I talked to customer service, and they informed me that there is no $20 discount and they didn't know why I could see a $20 off promotion on the 'My Account' page.
- Good price
- Good service
- Not real offers
Preferred solution: Price reduction
User's recommendation: Don't believe in their advertisement
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Verified Reviewer
I was lied to by a Sling agent
I specifically asked which package I needed to watch Big Ten Network. An agent told me I would get Big Ten Network with the blue plan.
I decided to go with both blue and orange, thinking I was only going to have to pay half my first month.
I was charged full price, and still can not watch the Big Ten Network. I am pissed and I want either a full refund, or access to the Big Ten Network for NO EXTRA CHARGE, because that's what I was told I would get with the blue package.
- Dvr
- Have to pay extra for what i was told came with the package
Preferred solution: Full refund
User's recommendation: Go with a different service
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
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Verified Reviewer |
Dallas, Texas
Code 8-702
You all are in the wrong; the numbers provided to talk to a live person are incorrect. You also expect me to pay for assistance on your text while I make monthly payments, which is unacceptable.
I would appreciate it if you could get someone to contact me directly on this issue through my email address. I require immediate assistance.
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Verified Reviewer
Our football package will not show us any football, just sports casters talking
Nobody talked to me. I got some chat person that wanted me to pay money, no way.
Bad customer service.
We cancelled and would like a refund unless we can watch college football. When a person pays for a football package, they want football, not sports casters talking non-stop.
- No football without paying extra money
Preferred solution: Deliver product or service ordered
User's recommendation: Help people with a live person
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Fort Worth, Texas
Paid and don’t have service
I paid for my subscription and never received sling tv for the mnth of August. I cant even pay again on Sling TV bc when I rescribe to it after it load my tv says oops something with wrong.
About
, , , ,
Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.
Sling TV is ranked 303 out of 4866 in Media category
Worldwide, USA
Sling TV FAQs
To cancel the Sling subscription, navigate to the “My Account” dashboard, choose the “Cancel Subscription” hyperlink, follow the on-screen instructions, and wait for a confirmation in your email.
To sign up for Sling TV, first choose the Sling Orange, Sling Blue, or Sling Orange + Blue package on the home page. After this, add Extras, create an account, download the Sling app, and watch sports, comedy, and other videos on your device.
Sling TV is an app-based TV service that lets you stream live television and on-demand content over the Internet. When you activate the Sling Orange, Sling Blue, or Sling Orange + Blue plan, you get a flexible and affordable alternative to traditional cable TV which you can watch anywhere: at home or on the go.
The cost of Sling TV is $20 for your first month. For this amount, you receive Sling TV streaming services, packages, premium, and extras. The company also provides additional extras, which you can learn on the main page of its official website.
To delete your Sling TV account, log in, navigate to your profile icon in the top right corner, and choose “Account”. Select “Cancellation Subscription” under “Subscription”, follow the prompts, and wait for the confirmation in your email.
Currently, Sling TV doesn’t provide an opportunity to change the app interface language. However, everything may change. To find out the exact information regarding this matter, contact the Sling TV customer service at the following toll-free number: 888-309-0838.
The number of devices that can watch Sling TV at once depends on the subscription plan. Sling Orange allows streaming on one device at a time, Sling Blue up to three, and Sling Orange + Blue up to four.
Sling customer service does not provide 24-hour support. However, the company has a daily schedule, allowing you to apply to the company at any time convenient for you. The phone support is available from 9:30 a.m. to 12 a.m. ET, an online chat option is open from 8 a.m. to 1 a.m. ET, and the agents on social networks are available from 9 a.m. to 11 p.m. ET.
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"Please pay more" .... that is one lousy opening for a paragraph.
Did you actually think that the billionaires of the NFL would let you on board for $36 ?
Really ? I don't have a single cent for them and I get the same service.
Learn how to read moron , read it slow , very slow , clap it out syllable by syllable if that helps ……. I’m sure you’ll be getting money from those billionaires for commenting that ignorant comment you cuck.
Calm down, soy boi!