Sling TV Questions and Answers
How can I get my money refunded back to my account???Charged my account twice for payment
How can I get my refund for unauthorized service?Unauthorized charge on 3/15/2920. See ticket #639****.
I was in the United Kingdom in March and did not authorize service.
I expected a refund for $35, but it’s not on my Discover credit card statement for April. When will this refund be processed?
According to Sling TV refund policy Sling TV doesn't offer refunds for prepaid or partial months of service. However, in your case you should contact Sling TV customer service by phone at (888) 309-0838
How can I get my refund?Unauthorized payment need refund
How can I get refund ? Because I already deleted my account so why you change my card? Need my money back
Why I can’t getting on my globoplay? when I try it says that my package is not included. Thank you!!!
I am having same issue with Globoplay and Sling TV account. Did you have any support to have this issue sorted?
How do I pay bill.
According to Sling TV FAQs as a SLING TV customer, you will be billed in advance at the beginning of your 30-day service period. Payments are automatically deducted from your valid debit or credit card on file. Customers with monthly Sling TV subscriptions can now change their billing date.
Why are my teams baseball & hockey programs unavailable to view in the sports pack?I am able to watch NY, Ontario baseball games but not the St. Louis Cardinals on MLB sports.
Also unable to watch St.
Louis Bluies hockey. This is why I bought the sports package.
Concerning any changes in your programs as well as their availability you should contact Sling TV customer service. You can reach them from the Help Center daily from 9:00am to 10:00pm EST.
Restricted cnn channel why?I have CNNgo but can not get programs under the cnn channel
Unfortunately, Sling TV does not provide any information about why you can not get programs under the CNN channel on the company website.
Please contact the Sling TV customer care team for assistance. You should be able to reach out to them via the support form at sling.com.
How could I sign in with sling on my firestick and I got it on my phone.
- in the Fire TV Stick menu go to Settings, then Apps, then Manage All Applications;
- scroll down to the Sling TV app;
- select Clear Cache & Data;
- uninstall the app;
- restart the Fire TV;
- install the app.
Retired snowbird, can I use one sling account at my summer and winter homes?I had a sling account several years ago, now I travel to Florida for 6 months each year.
To get more information about the Sling services and plans, please contact the Sling customer care team:
- by phone at (888) 309-0838;
- via the company's social networks.
Will my subscription cancel the day of.
My bank card on file was stolen. I moved to Detroit and my bank is Wells Fargo, which is not in the area.
I do not have another card yet, as i had to cancel the one on file.
I should have it by Monday, hopefully. Please don’t cancel my subscription this weekend, as there is an important game on Saturday.
- go to sling.com;
- select Sign In in the upper right of the page to log in to your account;
- enter your email address and password, and press Sign In to continue;
- select the gear icon in the upper right corner of the screen to open up your account settings;
- select Manage Account;
- select Need a break.
To get more information about your subscription, please contact the Sling TV customer care team:
- by phone at (888) 309-0838 (toll-free number within the United States);
- via the company's social networks.
To get more information about the Sling Tv refund policy, please call them at (888) 309-0838 (toll-free number).