State: Minnesota City: Maplewood Clear all filters (8 of 696 reviews match)
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Signed up for 7 day free trial and cancel after 1 day - this service just wasn't for me. One week later a charge for $5.83 is on my banking statement. I call Customer Service and was told HBO was part of the free trial but HBO was not free. I protested, a free trial is...
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1.0
I didn't like
  • I would give you no stars but that is not an option
#1206511
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Had the worst time talking with 3 people to try and get a refund for a charge to my credit card. Called asking for a refund and was told no, Policy states this...... At the end of the day no one asked is there anyway we can make things better or get you to stay. There...
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Anonymous
kemal

did you cancel on time or you passed the trial period???

1.0
I didn't like
  • Leak of customer service
#1174352
Reply to reviews
audit revealed they double billed me and will not credit or refund. They initially asked me to go to my bank, my bank TDBank said they will only refund 90 days of service and to go back to SLING. SLING ref the terms and agreement Section 5. to not refund my money. I am...
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2.1
I liked
  • Price
I didn't like
  • Stealing
#1170864
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Sling TV-*** policies

created 2 accounts on the same day. One was only used for a few minutes. I was told I had to pay for both accounts. Where did the 7 day trial period go? on top of that getting a hold of customer representatives takes 30 minutes
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Website
#1160132
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Watch out for Sling, especially the free trial. They have the shadiest billing practices that I have ever dealt with. I cancelled Sling in October 2017 and they continued to bill me for 3 additional months. They claim that because it is a prepaid service, they cannot...
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Anonymous
Anonymous

Exact same thing happened to me. Signed up in Sept 2017. Cancelled in same month. Billing continued through November. They stole three months subscription to their service. Do...

I didn't like
  • I have nothing nice to say after being robbed
#1147694
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Sling charges $5/month for the DVR which acts and behaves like the old VCR's from the 1980's. 1. Inabilty to start earlier or end later. Everyone hockey game that I have recorded ends after the scheduled show and I miss the final minutes of the game. I have asked them...
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2.0
#1125609
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We were told that we would enjoy a 7 day free trial and as long as we cancelled the trial by september 20 th we would not be charged. M y wife cancelled on the 20 th and on the 22nd they removed 60.00 from our checking account. When we contacted them we spoke with the...
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Anonymous
Kevin Bryant

This is a total lie. I signed up for the free trial but realized it did not offer the stations I wanted so I cancelled less than 45 minutes later but the charged me a months ...

1.0
#1106711
Reply to reviews
I recently tried the free trial and called in to set it up. I wanted to make sure I got ABC so I could watch college football that is sometimes on the station. I asked and was promised 3 times it would be there. When I signed up for the free trial ABC and looked at...
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h.kitchener
h.kitchener

Dispute the charge with your card company. If they charged you now, they apparently consider you still a subscriber and will thus continue charging you in the future. Personal...

1.0
I didn't like
  • Customer service
#1104298
Reply to reviews

Contact Sling Tv

Mailing Address:
Sling TV L.L.C.
9601 South Meridian Boulevard
Englewood, Colorado 80112
United States
Phone:
(888) 309-0838
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