I was sent a free 2 month subscription to sling tv in December for a purchase I made thru amazon. somehow they enrolled me in amazon prime twice.
after a good deal of detective work I finally found and called amazon prime and had those credited back. I had no idea that sling tv had also signed me up for 2 different accounts. I cancelled the one account prior to the end date of the subscription. since I had no idea about the other account, I was charged for 2 months.
when I called sling tv, I was told that they could see where I cancelled the service, and they couldn't find another account.
I had to give them my credit card account number for them to find the other account which they said had not been active, but since the charge had already been applied to my card there was nothing they could do, and I would have to take that up with my credit card company. luckily my card credited the charges and put it down as fraud.
Product or Service Mentioned: Sling Tv Account.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $80.
Preferred solution: Full refund.
I liked: Aweful.