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Contact Sling TV Customer Service

Sling TV Phone Numbers and Emails

Toll-Free Number:

  • (888) 309-0838
Call customer service
Send Message

Sling TV Emails:

Legal
DMCA Inquiries
Media
Affiliates
privacy@sling.com
Privacy Inquiries
Is this your business?

How to Contact Sling TV Customer Service?

Most Popular Number:

(888) 309-0838
Total calls: 63 331 Issues resolved: 4 003 Last call: Oct 13, 2024
author avatar
PissedConsumer Reporter

The preferred means of contacting the company is through Sling TV chat support. There is a large chat button at the bottom of the screen on the Sling TV Help Center page.

Once the chat window opens, you are offered suggestions and guidance on typing your question or concern. If you type “chat with an agent” you’ll be offered additional suggestions for how to speak with customer service.

There is also no Sling TV phone number offered. If you’d like to speak with the company through the Sling TV customer service number, you can call 888-309-0838.

Sling TV offers social media support through three different social media platforms. You can contact the company through Facebook Messenger, Twitter, and Whatsapp. The social media accounts customer support is available from 8 AM to 1 AM eastern time, seven days a week.

Sling TV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sling TV Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Sling TV is 8883090838. 59% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 5 minutes.

  • Be prepared for the call as Sling TV may ask you for the following information to identify you as a customer: first and last name, email or address.

View full overview ›
PissedConsumer Club

Contact Information

Sling TV Website:

Sling TV Help Center:

Corporate Office Address:

Sling TV L.L.C.
9601 South Meridian Boulevard
Englewood, Colorado 80112-5905
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9:30am - 12:00am (ET)


Other Locations:

1615 17th St

Denver, CO 80202


796 E Utah Valley Dr,

American Fork, UT 84003

More contact details

Sling TV Customer Service Reviews

1.8 / 5
Poor
Kevin K Jji
No customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No service no way to contact anyone phone don't work says no longer in service selling house no longer need service going to have to cancel my card just to get them to stop taking money from my account

Read full review
Sonya L Jhk
Can't have 2 period in the same house watching TV let alone 4 that I'm supposed to get
stars-rating stars-rating stars-rating stars-rating stars-rating
2.1

It sucks; I can't use more than one television. It kicks you out all the time. You're supposed to be able to have four on at the same time, but I can't even have two.

Read full review
Guest-6133856
New service

very poor service !!!
I could not contact customer service to discuss my concerns
Please try contact me at 510-690-****.

Read full review
Lora S Aos
NOT WORKING ERROR 28-29
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

This is not customer service! No one contacted me, the problem persisted. I missed programs that I love because Sling was not working.

Read full review

How Good is Sling TV's Customer Service?

Jersi Grj
Jersi Grj
Feels Disappointed | Oct 09, 2024

First, it's not a live person to discuss my issues with ,they deducted funds from my bank account like it was their.I order a orange package on 2week trial base, didn't like it, so I added blue package to orange to package. 40.00 doing trial period . That was suppose to be free. 9/4 Ref 84771, 10/4, 13.96, 51,99.all of this money within 1 month. It's WRONG , I'm A senior living on social security, I feel like I've been ROBBED, it's it's disrespectful, how the prey on
People

Read full quote
Avyanna Bdz
Avyanna Bdz
Feels Disappointed | Oct 09, 2024

Cannot get a live person

Read full quote
Almyra Kny
Almyra Kny
Feels Disappointed | Oct 08, 2024

Placed order for moves never got it not easy to navigate the online order system the choice was just under $9.00

Read full quote
Hykeem Iuw
Hykeem Iuw
Feels Disappointed | Oct 07, 2024

Could not reach anyone

Read full quote
Sarrah Knw
Sarrah Knw
Feels Neutral | Oct 06, 2024

There was none. But I was able to up dated my debit info on line. Please stop
Emails I press wrong thing thanks Ms Stokes

Read full quote
Jason Z Gsn
Jason Z Gsn
Feels Neutral | Oct 02, 2024

Terrible I was charged for service I cancelled

Read full quote

Summary of Sling TV Customer Service Calls

63.7K TOTAL
CALLS
05:22 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sling TV?

Activation/ Cancellation Question:

  • “Subscribe”
  • “Cancel sling”
  • “Cancelling”

Payments and Charges Question:

  • “Billing questions”
  • “Billing”
  • “Double charge”

Account Question:

  • “Restart my subscription but for the first month for $30.00”
  • “Keep getting too many devices logged in error”
  • “Account/viewing issues”

Product/ Service Question:

  • “Not t showing game”
  • “League pass not working”
  • “My sling is not working”

Staff Question:

  • “Reestablish service”
  • “I need customer service”
  • “Poor service”

Request for Information Question:

  • “Need to talk to customer service.”
  • “Question about my bill”
  • “I need to know what all sports l have with my plan”

Refund Question:

  • “Refund”
  • “I want my refund because I've been canceled my subscription”
  • “Refund and cancel”

Shipping and Delivery Question:

  • “Issue with my package”
  • “Package”
  • “Got the 55 dollar plan did not get it”

Cards Question:

  • “Change card number”
  • “Change credit card”
  • “Credit my credit card for $32.10.”

Return/ Replace Question:

  • “Changing my service”
  • “To change my account”
  • “Change”

Website/ Application Question:

  • “Having trouble with site”
  • “App not working”
  • “Useless website waisted my time!”

Employment Question:

  • “Considering on becoming a customer”
  • “Interested in becoming a sling customer”
  • “I want to discuss the packages and becoming a customer”

Other Question:

  • “Problems”
  • “I paid for sling Orange a couple of days ago. I can get sports on my phone but not on my tv using the Roku app.”
  • “Why change more money this month”

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