Contact Sling TV Customer Service
Sling TV Phone Numbers and Emails
Toll-Free Number:
-
(888) 309-0838
Sling TV Emails:
Sling TV Contact Information
Sling TV Website:
Sling TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Daily: 9:30 AM - 12:00 AM (ET)
Locations:
Denver
1615 17th St, Denver,
Colorado 80202, US
American Fork
796 E Utah Valley Dr,
American Fork, Utah 84003, US
Summary of Sling TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sling TV Customer Service?
Activation/ Cancellation Question:
- “Activated sling by accident”
- “Unable to Cancel service online”
- “Hi I cancel my subscription.Will I receive my money back”
Payments and Charges Question:
- “Billing”
- “Bill”
- “Pay bill”
Staff Question:
- “No service”
- “*** service”
- “Tv and phone service”
Product/ Service Question:
- “App isn't working”
- “Disconnect”
- “Tv not working”
Account Question:
- “My account”
- “Account”
- “Fraudulent account”
Request for Information Question:
- “Ask questions”
- “Questions about the service”
- “I have about my new service”
Refund Question:
- “Refund”
- “Refund/payment”
- “To get a refund”
Cards Question:
- “Remove card”
- “Won't take new credit card”
- “To change credit card for monthly payment”
Shipping and Delivery Question:
- “I need to get the NBA finals”
- “I can't get the sling TV app to work”
- “My recorded shows are not coming up even though I am paying for it”
Website/ Application Question:
- “Your website won't let me cancel”
- “App not working”
- “Website not working”
Return/ Replace Question:
- “Change”
- “Change account”
- “Need to change auto pay credit card”
Employment Question:
- “Considering on becoming a customer”
- “I want to discuss the packages and becoming a customer”
- “Lost my job and wanted to know if I could get a couple months free”
Other Question:
- “Programming issue.”
- “Can't see fox news but can hear it”
- “Cannot update”
About
Customer Care, Streaming Service, Tv Service
Commercial, Subscription, Account
Pros: Price, I like it when it actually works, Cheap alternative to cable, Less expensive than cable, I liked concept of choosing my favorite type of channels
Cons: Customer service, Customer service and misleading free trial period, Poor customer service and bad refund policy for free trials, Fraud, Deceitful cancellation practice
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Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.
Sling TV is ranked 122 out of 1022 in Media category
Worldwide, USA
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