Contact Sling TV Customer Service
Sling TV Phone Numbers and Emails
Toll-Free Number:
-
(888) 309-0838
Sling TV Emails:
Sling TV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sling TV Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sling TV is 8883090838. 59% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 5 minutes.
Be prepared for the call as Sling TV may ask you for the following information to identify you as a customer: first and last name, email or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sling TV Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sling TV is 8883090838. 59% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 5 minutes.
Be prepared for the call as Sling TV may ask you for the following information to identify you as a customer: first and last name, email or address.
People call Sling TV mainly because of activation/ cancellation, account, payments and charges.
43% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sling TV is notices@sling.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Sling TV Website:
Sling TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 9:30am - 12:00am (ET)
Other Locations:
1615 17th St
Denver, CO 80202
796 E Utah Valley Dr,
American Fork, UT 84003
How Good is Sling TV's Customer Service?
Summary of Sling TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sling TV?
Activation/ Cancellation Question:
- “Subscribe”
- “Cancel sling”
- “Cancelling”
Payments and Charges Question:
- “Billing questions”
- “Billing”
- “Double charge”
Account Question:
- “Restart my subscription but for the first month for $30.00”
- “Keep getting too many devices logged in error”
- “Account/viewing issues”
Product/ Service Question:
- “Not t showing game”
- “League pass not working”
- “My sling is not working”
Staff Question:
- “Reestablish service”
- “I need customer service”
- “Poor service”
Request for Information Question:
- “Need to talk to customer service.”
- “Question about my bill”
- “I need to know what all sports l have with my plan”
Refund Question:
- “Refund”
- “I want my refund because I've been canceled my subscription”
- “Refund and cancel”
Shipping and Delivery Question:
- “Issue with my package”
- “Package”
- “Got the 55 dollar plan did not get it”
Cards Question:
- “Change card number”
- “Change credit card”
- “Credit my credit card for $32.10.”
Return/ Replace Question:
- “Changing my service”
- “To change my account”
- “Change”
Website/ Application Question:
- “Having trouble with site”
- “App not working”
- “Useless website waisted my time!”
Employment Question:
- “Considering on becoming a customer”
- “Interested in becoming a sling customer”
- “I want to discuss the packages and becoming a customer”
Other Question:
- “Problems”
- “I paid for sling Orange a couple of days ago. I can get sports on my phone but not on my tv using the Roku app.”
- “Why change more money this month”
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