Sling TV Phone Numbers and Emails

Toll-Free Number:

  • (888) 309-0838
Send Message

Sling TV Emails:

Legal
DMCA Inquiries
privacy@sling.com
Privacy Inquiries
slingaffiliate@sling.com
Affiliates
Is this your business?

How to Contact Sling TV Customer Service?

Most Popular Number:

(888) 309-0838
Total calls: 48 483 Issues resolved: 3 619 Last call: Sep 21, 2023

How to Contact Sling TV Live Chat?

The preferred means of contacting the company is through Sling TV chat support. There is a large chat button at the bottom of the screen on the Sling TV Help Center page.

Once the chat window opens, you are offered suggestions and guidance on typing your question or concern. If you type “chat with an agent” you’ll be offered additional suggestions for how to speak with customer service.

How to Call Sling TV Customer Service?

There is also no Sling TV phone number offered. If you’d like to speak with the company through the Sling TV customer service number, you can call 888-309-0838.

How to Reach Sling TV Support Through Social Media?

Sling TV offers social media support through three different social media platforms. You can contact the company through Facebook Messenger, Twitter, and Whatsapp. The social media accounts customer support is available from 8 AM to 1 AM eastern time, seven days a week.

Contact Information

Sling TV Website:

Sling TV Help Center:

Corporate Office Address:

Sling TV L.L.C.
9601 South Meridian Boulevard
Englewood, Colorado 80112-5905
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9:30am - 12:00am (ET)


Other Locations:

1615 17th St,

Denver,

Colorado 80202,

United States


796 E Utah Valley Dr,

American Fork,

Utah 84003,

United States

Sling TV Customer Service Reviews

1.9 / 5
Poor
Velma H Euy
I want to do switch to sling blue
1.5

It took me 4 phone calls and after holding for 20+ minutes, I was hung up on twice. The Agent performed his duties and as I told him, it wasnt him, its the big...

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Brian J Hsm
Good customer service, bad website
3.8

I wanted to add sports extra to my orange and blue subscription. It could not be done online. I had to call support and they could add it. Nice, friendly...

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How Good is Sling TV's Customer Service?

William S Yhm
William S Yhm
Feels Neutral | Sep 19, 2023

I am not upset. I asked for a quote for the cost of adding another tv in our bedroom if I decided to do so. You cannot talk to a human being and that is a disaster. If I had run the business I was in like this, I would have none. Communication is the name of the game and somewhere along the line it has been lost. Thanks

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Ascencion Uhc
Ascencion Uhc
Feels Disappointed | Sep 17, 2023

When it's working, it's great. When it's down, there is no easy way to find out what the problem is or the estimated time of service resumption. The representative I "chatted" with on the website seemed more like a robot using some kind of AI interface than a real person.
Sling is like the little girl with the curl in the middle of her forehead; when she's good she's very, very good. But when she's bad she's horrid.

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Krithika Thw
Krithika Thw
Feels Neutral | Sep 16, 2023

The was very knowledgeable and helpful

Read full quote
Laniah Ykx
Laniah Ykx
Feels Neutral | Sep 16, 2023

Frustrating

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Raymond B Gcq
Raymond B Gcq
Feels Satisfied | Sep 16, 2023

Sling tv keep loading in the living room and it not show the picture

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Blanton Jle
Blanton Jle
Feels Disappointed | Sep 15, 2023

Not good

Read full quote

Summary of Sling TV Customer Service Calls

48.8K TOTAL
CALLS
05:25 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sling TV?

Activation/ Cancellation Question:

  • “Resubscribe”
  • “Cancel tv”
  • “My cancel money”

Payments and Charges Question:

  • “Billing”
  • “Bill”
  • “Charged $40 no account”

Account Question:

  • “My account”
  • “Unable to sign into my account”
  • “I only used the subscription once. For avian hour. I’d like a refund minus the one hour usage… Thanks”

Staff Question:

  • “I don't get service”
  • “My service is out”
  • “Resume service”

Product/ Service Question:

  • “Big 10 Network”
  • “Tv not working”
  • “Sling stopped working after I connected to my work projector I need it to work now”

Request for Information Question:

  • “Where my mnbc channel disappeared? How to get it back”
  • “Get information on sling”
  • “Help with number of devices”

Refund Question:

  • “Refund”
  • “Refund/payment”
  • “Money back couldn't get it to work”

Shipping and Delivery Question:

  • “I ordered the blue & orange package yesterday it's not showing fox sports why?”
  • “Switch to orange package”
  • “Looking into nfl package”

Cards Question:

  • “Yaw keep on charging my card”
  • “Declined card”
  • “I'm trying to put a gift card on file”

Return/ Replace Question:

  • “I would like to change my due date from the 20th of the month to the 1st of the month”
  • “Change my email”
  • “Change”

Website/ Application Question:

  • “App not working”
  • “App”
  • “Website is slow, want to sign up”

Employment Question:

  • “Considering on becoming a customer”
  • “Interested in becoming a sling customer”
  • “I want to discuss the packages and becoming a customer”

Other Question:

  • “Can't get msnbc or cnn”
  • “Trying to add a device”
  • “Can't take off sports extra”

About

Related Companies

Dish Network, Boost Mobile, Republic Wireless, Blockbuster, Boost Mobile Australia

Summary

Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.

Sling TV reviews and complaints

Sling TV is ranked 206 out of 2152 in Media category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardDiscover

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