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Summary of Sling Tv Customer Service Calls

2150 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
05:28 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Sling Tv to Ask about:

Cancellation:

  • “Cancel my service”
  • “Canceling subscription”
  • “Leaving for a Long business trip so I need to cancel sling”

Staff:

  • “Service options”
  • “Service unavailable”
  • “Problem with service”

Payments and Charges:

  • “To find out to pay a bill”
  • “Trying to pay a bill”
  • “Charged”

Account:

  • “Question of my account”
  • “I am no longer with you and you took money out of my account I want it put back”
  • “Can’t connect to my account”

Refund:

  • “TO GET MY REFUND”
  • “Requesting refund due to illness”
  • “Refund”

Cards:

  • “Card issues”
  • “Cant ise my gift card”
  • “Just paid and cant log on or for got user name card ending in 2222”

Website/ Application:

  • “App not working”

Return/ Replace:

  • “Can sling replace regular tv I’m wanting to become new customer!”

Other:

  • “Change plan”
  • “Will be watching a movie and it will default to the home screen”
  • “Unable to watch FIFA final”

About Sling Tv

Top 5 Likes about Sling Tv

Cheap alternative to cable, Price, Never watched on my initial signup, I like it when it actually works, That they lied to me

Top 5 Dislikes about Sling Tv

Customer service, Customer service and misleading free trial period, Poor customer service and bad refund policy for free trials, Fraud, Shady billing practices

Summary

Sling TV is an internet television service. It is provided by Sling TV LLC. The company was founded in January 2015. Its headquarters is based in Englewood, Colorado, USA. Sling TV LLC offers Orange, Blue, and Orange + Blue packages. There are premium channels like HBO and Cinemax which should be paid extra. It is possible to watch Sling TV channels on TV set, laptop, tablet, and mobile devices. Sling TV has commercial breaks and national ads. Technical assistance is provided by phone and by email. Customers can cancel Sling TV subscription any time without any fee. Available payment options are Visa, MasterCard, American Express, and Discover.

Sling Tv reviews and complaints

Sling Tv is ranked 326 out of 1795 in Telecommunications category

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Sling Tv Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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