Contact Sling TV Customer Service
Sling TV Phone Numbers and Emails
Toll-Free Number:
-
(888) 309-0838
Sling TV Emails:
Sling TV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sling TV Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sling TV is 8883090838. 51% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 5 minutes.
Be prepared for the call as Sling TV may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sling TV Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sling TV is 8883090838. 51% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 5 minutes.
Be prepared for the call as Sling TV may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Sling TV mainly because of activation/ cancellation, product/ service, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sling TV is notices@sling.com. 86% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Sling TV Website:
Sling TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 9:30am - 12:00am (ET)
Other Locations:
1615 17th St
Denver, CO 80202
796 E Utah Valley Dr,
American Fork, UT 84003
How Good is Sling TV's Customer Service?
Summary of Sling TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sling TV?
Payments and Charges Question:
- “I didn't authorize payment”
- “Switch credit cards”
- “Billing”
Activation/ Cancellation Question:
- “Cancel subscription and get a refund”
- “Can re subscribe”
- “Cancell”
Product/ Service Question:
- “Unable to access channeks”
- “Connecting my LG TV to CNN live. Connected on my Samsung but not LG. I have Sling Orange. LG is requiring verification and I can’t figure out how to do it!”
- “Remote not working for sling”
Account Question:
- “Took money from my account and didn’t get service”
- “To add a boost mobile promotion to my account”
- “Having trouble with subscription”
Staff Question:
- “No service”
- “Sling Service”
- “Start possible service”
Request for Information Question:
- “Question about programs”
- “Place an order”
- “To get customer support, but none materialized”
Refund Question:
- “Refund”
- “Get money back”
- “Waiting on my refund when I canceled my subscription”
Shipping and Delivery Question:
- “Do I get Sitting Bull in the blue package”
- “MLB package”
- “I want to make sure I get the right package orange and blue max without HBO”
Return/ Replace Question:
- “IP address has changed and am unable to view channels”
- “Chat is a joke. I restarted from Paw yesterday and changed my subscription and I was overbuild anyway.”
- “Change plans,senior discounts”
Cards Question:
- “Took money from my card after I canceled”
- “Issues with my card”
- “New debt card number”
Website/ Application Question:
- “Have to keep uninstalling”
- “Constantly buffering and having to reinstall my app due to not loading.”
- “I don't have none of the channels that I have on my app I don't have them on my TV I did have them on my TV and all of a sudden one day I turn it on and they're not there”
Employment Question:
- “Considering on becoming a customer”
- “Interested in becoming a sling customer”
- “I want to discuss the packages and becoming a customer”
Other Question:
- “No fox or nbc”
- “Program issue”
- “Not getting proper channels”
Compare Sling TV Customer Service To
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