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I have been a Sling customer for almost 2 years now. I pay $25.00 a month with my debit card. On time, every month! On 10/18/2017 I called and spoke with a CSR at Sling, (didn't get his name, like a fool), about getting a "Free Roku". He told me I needed to pay 2...
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1.9
#1127313
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The manager was very rude when I was calling to get information about my acct. There service is awful and he was rude and disrespectful to me. I tried to talk to them about my account and he was very uninterested and asked me was i done and then disconnected the call...
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1.0
#1126662
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Sling Tv - Added money to my account but they won't allow account change
Sling Tv - Added money to my account but they won't allow account change
On 11/3/17 I purchased a$25 SlingTV gift card (that you can only use on their website) which adds credit to your account. When I received the PIN via email today 11/4/17, it also provided a link in the email which led me to www.slingtv.com/gift. This webpage gives...
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1.6
I didn't like
  • False advertising of ability to change subscription
#1126286
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Sling Tv - Cheated

Sling Tv
#1129908
In a nut shell, I entered 2 $25 gift cards and only received credit for one.
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Sling Tv - I Hate My SlingTV

Sling Tv
#1129036
The constant crashes and buffering drives me up the wall. Other streaming apps - HBO and Netflix among them - don't give the these problems. It's a major frustration. My wife said she wants to go back to Verizon.
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Sling Tv - SCAM ARTISTS

Sling Tv
#1127241
1.0
Details
I tried the 7 day trial. On the 7th day called and cancelled. An hour later from when i originally signed up they charged me $80.23. They refused to refund my money. Of course company outsources their customer service to a 3rd world country who cant speak English. Dont sign up very rude people and follow script sorry sorry but no results.
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Advertised vs Delivered
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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Sling Tv - They took my money after I cancelled

Sling Tv
#1125356
1.2
Details
I signed up for sling and cancelled within the first week(which is supposed to be free). They said I set up 2 accounts (I didn't) They took money out of my account without my permission). When I called they said (a supervisor) we don't give refunds. Even if they stole money from my account. He didn't use the word stole I did.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I cancelled my subscription and my sister via chat. I called the cancellation phone number 888-309-0981 and a voice recording told me that this number was not in use. I chatted to cancel the two subscriptions at the same time. My sister's subscription was cancelled,...
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1.0
I didn't like
  • Any of my contact with them
  • Deceitful cancellation and misleading free trial period
#1126113
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My son got ahold of our roku tv remote for 20 seconds and ordered a $65 UFC PPV event for the following day. When I got the email informing me of the charge on the card, I immediately called customer service to let them know about the mistake. When I talked to the...
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2.9
I liked
  • Cheap alternative to cable
I didn't like
  • Customer services
#1125675
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Sling charges $5/month for the DVR which acts and behaves like the old VCR's from the 1980's. 1. Inabilty to start earlier or end later. Everyone hockey game that I have recorded ends after the scheduled show and I miss the final minutes of the game. I have asked them...
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2.0
#1125609
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Sling Tv - Horrible Customer Service and buffering issues
I started with the 7 day free trial, didnt get to use it much, finally got a chance to check out the World Series, only problem was that it kept freezing and buffering throughout the entire time. I am unable to watch certain channels, keep getting a "no current asset...
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1.0
#1124825
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I called and informed customer service that I did not want to continue my Sling TV service after trial offer. Yet, they continue my contract and charged me for a service I can't use. Customer service argued that I cancelled improperly with a false claim I had contacted...
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Anonymous
Anonymous

They have agreed to refund monies.

1.0
I didn't like
  • Poor customer service and bad refund policy for free trials
#1124076
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Was charged $67 for a PPV I did not order or watch. I was told that since I viewed the event I could not be refunded. The event had not even started which I made them aware of but they still said no refund. Changed their policy on me mid conversation I guess. When I...
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Anonymous
ak

got charged today $60 for UFC 218 ....waste of time calling customer carerefused to refundwill dispute with visa

Anonymous
AB

Same thing with me... this is 7th case on this site, not sure how many more people affected with this. charge of $63+. Exact same answer saying refund not possible, escalate t...

1.0
#1123666
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Buyer beware!! I tried to use the SlingTV for the Free Trial. I wanted the service to stream The Walking Dead, which airs at 1AM EST in my time zone. The show was choppy and laggy as it loaded and jumped. I attempted to cancel the service but it was at 1:30 AM EST and...
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2.0
I didn't like
  • Lags poor customer service refund
#1123287
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