Sling TV
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winter Park, Florida
Cancelling subscription
Lousy couldn’t get in touch with a person. Very disappointed.
All day trying to cancel the subscription, still unsuccessful. I have tried several times to talk with a person, unsuccessful. What do I have to do to accomplish this task?
Preferred solution: Cancel my subscription please!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get a live person to answer questions.
- - I tried to contact a live agent, but it was difficult.
- - There is no phone number to call.
- - A payment issue could not be solved by the automation.
Tried contacting customer service live person. Very difficult.
Not a good company to work with cos no phone number. I had an issue with payment but could not solve. Nobody likes talking to a robot.
It cannot solve issue. Very frustrating!!!
User's recommendation: Will not recommend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spokane, Washington
I signed up for e day pass but can't get the NCaa from my phone to the TV
- - Couldn't sign in to Sling on TV; email already in use.
- - The reviewer is frustrated by tech and AI.
- - The reviewer feels tech is less caring.
Couldn't get Sling to let me sign in on my TV. Said my email was already in use.
Very frustrating for an old guy who didn't grow up with computers and hates what AI and other things are doing to make the world a less caring place to exist. We are screwed!
- Crap ai customer service
Preferred solution: This is the crap I'm talking about. Before this screen, asking to log in with Google or f ing Apple. Why are they involved? My business was with Sling. Why can't I just be in contact with Sling? Hire some humans, share the wealth. Cheapskates!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not get my baseball game
- - I was charged even though I don’t subscribe to Sling.
- - Getting help requires many texts and the service quality has declined.
It says that I don't subscribe to Sling when you guys just took a payment from me. This is a very terrible way to resolve customers' issues when somebody just wants to watch a baseball game that they should have access to, and now I have to go through this ridiculous texting, layers and layers, just to get to somebody that can resolve this issue. It's sad that customer service has gone down the tubes.
- No pros
- No resolution
Preferred solution: Full refund
User's recommendation: absolutely not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Hi I canceled my subscription still...
Hi, I canceled my subscription but you still charge me. I no longer need the service. I found better deals that have a lot of channels for free.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
I get all the channels on my TV but only the free ones on my phone
I can't talk to anyone to get resolution to my problems, and your site is ridiculous to navigate. Cancel your subscription and get Fubo.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustrated when you can’t call Sling itself or the billing department
Charged for Paramount+ and Showtime every month and I cannot get Paramount+ also I have interruptions watching my DVD shows it goes back to the beginning before its over
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boothbay, Maine
***
- - Charged but denied access.
- - Password said incorrect, but it was correct.
- - Paid for a game that's 3/4 done and still in the queue.
They charged my account, but I was denied access. I received a message that my Amazon password was incorrect.
Well, I went to Amazon, and my password was correct.
I've paid for a game that is 3/4 over, and I'm still in the queue. They truly are ***
- To many to list
Preferred solution: Full refund
User's recommendation: Find another service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No one answers!!!!
Horrivle. There was no customer service to speak of unfortunately. Did online by myself which took days !!!
You havent fixed my issues now going on a week. BBBBBjhshsjsjsjskdkdkdldldldkdkdkdkdldkduwuwuwieieieieieoeoeoeoeoeorkrodofkdoeldoeodoeododokskdodododo
User's recommendation: Not easy and can’t reach a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wendell, North Carolina
Help with missing local channel
AI generated answers really did not help much . Would of like to speak to someone I had certain channels and then they disappeared could not find any answers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop service
Very bad experience, very hard to connect with costumer service , I cancelled my service two months ago and I am still been charged.
I have canceled my service two month ago and I am still been charged I even call then very hard to contact costumer service.
User's recommendation: I am not recommending anyone to sign up with Sling tv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany sucks no people to talk to you just chats and AI, no live person on a phone to help you
- - Communication is only via chats.
- - The user dislikes chat-only contact.
- - They can't talk to anyone about concerns.
- - They're leaving.
All ways to communicate with your company are through different chats; this is pathetic. Who wants to stay with a company where you can't talk to anyone about your concerns except through chats or AI? I'm out.
- No person on a phone talking yo you
User's recommendation: Don't waste your time to many other company's have people, not people on chat but verbal live people to assist you, sling does not so it's not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Disrespectful
- - Commercials show a degrading Sling meeting and raise questions about real-time customer service and future customers.
Their commercials featuring a meeting with a representative from sling is degrading and disrespectful. If they are that way on a commercial, what is their customer service like in real time. Disgusting display of the value of future customers!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Albany, Indiana
False advertising and refund refusal
- - Upgraded to Sports Plus/Extra for $11/mo to get Big Ten Network but can't access it.
- - Refunds are refused and support is unhelpful.
I recently requested to upgrade my Sling package to the Sports Plus or Extra plan for $11 a month. I wanted the Big Ten Network.
I have never been able to access the Big Ten Network on Sling. After trying repeatedly to get a human to help me, I was exhausted. They refuse refunds and don't provide what they say they will. I would subscribe to any other service rather than Sling.
They are liars. They falsely advertise what they will provide you.
They refuse to give you your money back when you question their false advertising. Their chatbots and supposed human email reps are refusing to help and will end the chat on you for no reason.
- Platform
- Prices
- Customer service
Preferred solution: Full refund
User's recommendation: I would subscribe to any other streaming service then sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeep resetting password and keeps saying incorrect
- - Sling restarts, asks for zip code and payment again.
- - Sign-in shows password incorrect even after change.
- - Signed up today and want a refund.
Third time I've used Sling and it happens every time. Watched a game earlier today.
Restarted TV and it asks for a zip code and then asks me to pay again. So I tried to sign in on my TV and it says the password is wrong. So I changed the password, which was correct, and it tells me again it is wrong.
Signed up today. Want a refund!!!
Preferred solution: Full refund
User's recommendation: Don’t do it
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