On December 18, 2017, I signed up for the Sling 7-day Free Trial. I was not impressed by the content so, on December 25, 2017, I went online and cancelled the subscription.
I was sent a confirmation by email that said the subscription would last until January 26, 2018, a month later. Then a charge of $21.07 showed up on my credit card. I went online connected with customer support chat service. I was told they are a non-refund site and the trial ended December 25 at 09:37:52 PM EST.
I cancelled on December 25 at 10:19:24 PM EST. That is ONE HOUR, 18 MINUTES, AND 28 seconds after THEIR pre-determined cutoff.
It is my opinion this is predatory behavior. It should say "FREE 168 HOUR TRIAL" so you would know that you will still be billed, even when you cancel on the 7th day.
Product or Service Mentioned: Sling Tv Streaming Service Free Trial.
Reason of review: Pricing issue.
Monetary Loss: $21.
Preferred solution: Full refund.
I didn't like: Misleading offer.