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1.9

For months now I have been using sling tv by paying with a gift card you buy at Walmart. I have liked what I was getting on the Orange plan with the extra Hollywood channel. I decided to try the Blue plan with the Hollywood channel instead for the next billing cycle. When I went to change to the blue plan the button for opening up the extra channels , to add the Hollywood channel wouldn't open so I went ahead and ordered the blue package until I could talk to them and add it on, as this was a Friday night and no one was there to "talk" to.

Monday I find out there is no phone number to talk to anyone but I finally got a chat box on their website to find out how make the change happen.

Well... you can not change to a different plan if you are using a gift card. Only if you pay with a debt, credit or Amazon payment system can you make changes.

The unfortunate thing is that this is the only time I have gotten a gift card for 2 months worth of tv - so for 60 days I can not change my channeling.

Also, now that I have complained I am not getting tv from them most of the time. It's not a buffering problem but just - nothing - even though their system says it is active.

After the whole 60 days is up I think I will just have to pass on sling tv and keep looking for a better solution.

Reason of review: Order processing issue.

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Guest

Same thing has happened to me. Cannot change my subscription until eh balance of the gift card is used up. Really stupid move on their part.

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