Anonymous
map-marker Youngstown, Ohio

I canceled my subscription on June 14. Wanted to know if I get a refund back

I cancel my subscription. I believe I should have a refund back. I was never told I would cancel it at the beginning of the month. I canceled it when I wanted to cancel it. I shouldve been notified about that and I wasnt 16 days Im not use a cable and I get charge for it that doesnt make no sense at all.
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User's recommendation: Get your cable somewhere else?

Steven P Sem

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Verified Reviewer

Mediocre service

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Whatever sling changed needs to go back, we had sling for quite a while before renewing it after leaving for a few months and we came back because it was good and now we cannot even watch for more then 10 minutes or part of an episode and it kicks us out all together very annoying
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Loss:
$100
Pros:
  • Decent channel line up
Cons:
  • Doesnt stay connected

Preferred solution: Full refund

Anonymous
map-marker Omaha, Nebraska

Cannot connect to another TV

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Still wanna let me connect to another TV nobodys there to help me his company sucks I have tried putting my password in my email everything I can imagine only on one TV can I get sling?
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User's recommendation: Don’t subscribe to sling

David S Bgd

Not working

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My account is not work, and I paid it why? Need a refund or something as reimbursement for the trouble!
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Preferred solution: Price reduction

Rose W Bfv

To change credit card for monthly payment

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Waited over 18 minutes twice. No answer. My credit union changed banks which changes my credit card for payment of my sling account so now you are going to not be able to bill me and its going to cause a disruption in service. Which might end up in cancelation. Don't
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Preferred solution: A phone cl back so I can resolve the problem.

User's recommendation: Don't bother to try to fix things before they get broke .

Gina B Dsu

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Verified Reviewer

Not able to get air tv as promised on website

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In your account you are told to go to air tv net to get local channels connected to sling. When you go to the site it redirects you that if you sign up so many months you get the air tv for free or discounted.

That is a lie, it says error. Then when you call customer service they tell you to buy it at Best Buy or Amazon because they say they are not partnering with air tv any more. But that it is still the only way to connect your local channels with the service. Also they stated in March ABC would be added to the package, that was also a lie.

Looking for a new provider ASAP.

Also Kevin employee ID:706**** was super rude and basically didnt care. An wouldnt even allow me to speak with a supervisor since he clearly didnt know how to help me.

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Loss:
$200

Preferred solution: Full refund

User's recommendation: It’s a scam don’t do it

Angela M Vdl

Duplicate charge / account

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Seen the half price advertisement and decided to give Sling another try. Purchased a $30 Sling card and signed up. It asked for updated CC info. When I enrolled it told me my price was approximately $27 and it was paid from the gift card. Less than a hour later I received a CC bank text that $1 then $25.46 was debited out. Customer service told me I had to pay the whole $40 plus $11 with tax for the service. Not happy at all with the whole switcharoo. I see why I left 2 years ago!
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Loss:
$25
Pros:
  • Sports channel
Cons:
  • How it accepted my sling card then charged me full price

Preferred solution: Price reduction

User's recommendation: Come back specials are a gimmick!

Howard B Vny

I need to talk to person

Updated by user Jun 01, 2023

My husband and I are both disabled and could not afford to lose $65 for something we couldn't even watch and we tried to cancel twice so for them to treat us the way they did was on call for and very disrespectful and rude so I don't suggest sling TV to anybody because...

Original review Jun 01, 2023
I will not leave a rate on sling TV they don't deserve a a rating the only rating they deserve is negative they were disrespectful not at all helpful for the total month I didn't even get to watch not even a half a month of Sling because I couldn't get it to load I went and canceled it twice and they still took out $61.99 and refuse to give me my money back and told me that there they have no budget for supervisor when I asked to talk to supervisor they also did not have the funds to return my money so what does that tell you they are just out trying to take people's money it is worthless don't bother spending your money on sling TV they are definitely not giving you what you pay for not at all.
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Loss:
$62
Cons:
  • Rude customer service
  • Tried to cancel 2 different times
  • Refused to refund my money

Preferred solution: Full refund

User's recommendation: I don't recommend sling TV at all it's they're worthless you don't get what you pay for and good luck getting it to load on your TV

Annia Ste
map-marker Sebastian, Florida

Can't subscribe

I have spent more than an hour, trying to subscribed you people are terrible. This forced fed requirement of 100 symbols in order to continue is part of the problem! This is very facistol of you. Your failure to quickly transfer the call to a live representative is reprehensible and disgusting. And you are not going to stop until consumers get so pissed off, that they demand federal legislation.
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User's recommendation: Don’t subscribe Right to your congressman, senators, and local and state, representatives and mayors

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Peoria, Illinois

Movie rental

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I paid 20$ for a movie that I didn't get a d still haven't received a refund not happy at all about this !!!
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Denise C Rhq

No service

I keep getting the 11-6 error code on all of my tvs. I have had sling for a long time and this is the first time Ive ever had this issue. Ive already tried everything multiple times. So for the last four or five days I havent been able to use your service yet. I am still paying for it.
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Preferred solution: My service to work or a reimbursement for the days ive paid for no service

Christopher M Ood

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Verified Reviewer

Re install service

Source of payment was declined . Need to add another source of payment. I want to make sure I still have the TNT channel
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Cherry W Vyy

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Verified Reviewer

Want to cancel

Cant login, it wont let me change my password. So I want to cancel. Cant get in touch with no one. When I do call the number it just ring.
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Loss:
$40
Pros:
  • Games

Preferred solution: Full refund

Anonymous
map-marker Portland, Maine

Because I canceled my prescription and they didn't cancel it

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Sling is one of the worst TV apps I've ever seen I watched two Boston Bruins games and canceled my prescription and two weeks later they took money from my credit card and now you can't talk to nobody they want to charge you a dollar to talk to somebody oh you'll get it back no I'm not talking to nobody besides a live person oh no you can't do that oh they want to send you a code or they send you these ads that keep popping up and you're all sudden talking to somebody that's cleaning service or something please make sure this goes out to people
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Kabrina Lyd

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Verified Reviewer
| map-marker Plymouth, Indiana

Billing issue

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I'll be looking for anew streaming service. I was double bill last month and they refused to issue a credit
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User's recommendation: Run away

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